Consumer Banker III

3 weeks ago

West Chester, United States First Financial Bancorp Full time

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written

If you are interested and qualified for this role, we invite you to apply.

The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.

Essential Functions/Responsibilities

  • Perform necessary functions necessary to open accounts, perform maintenance.
  • Run a Teller drawer as deemed necessary by management
  • Support client engagement through active calling, client conversations, and follow up.
  • Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:
  • Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related
  • Ensure client follow up calls are conducted in the proper time frame.
  • Maintain all operational and risk management standards
  • Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email.
  • Model the way for peers and coworkers aligned with First Financials Mission and Values.
  • The CB is responsible for adherence to all compliance and regulatory procedures.
  • Tracks, reports and communicates business results and activities to their FCM
  • Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client's financial needs and provide a fIRST Class Client Experience.
  • Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model.
  • Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities.
  • Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs.
  • Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering.
  • Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex.
Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job
  • 3-4 years of experience in coaching and/or mentoring in a retail environment.
  • 3-4 years of personal experience in sales and service with previous success in achieving sales and service goals in a retail environment.
  • 3-4 years demonstrated prior success with achievement of performance goals.
  • High school diploma or general education degree (GED) required.
  • 4-5 years related experience and/or training; or equivalent combination of education and experience.
Preferred Knowledge and Skills
  • Associate's or Bachelor's degree and/or equivalent banking work experience preferred.
Level of Complexity and Scope
  • Ability to serve a wide variety of client needs according to bank policy and procedures.
  • Ability to lead teams as needed.
  • Ability to lead outside sales efforts.
Degree of Independence and Decision-Making
  • Works with limited supervision.
  • Follows established guidelines.
  • Applies guidelines with proficiency.
  • Collaborates with senior role or Supervisor.
  • Uses subject-matter expertise to advise others.
Required Supervisory Responsibilities
  • Supports the management needs for the FCM
  • Supports the management needs of market leadership
Physical Requirements
  • Occasionally lifts and carries up to 50 lbs.
  • Frequently lifts and carries up to 10 lbs.
  • Frequently sits, stands, walks and drives
Compliance Statement
  • The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.
Development and Training
  • Transaction Processing & Regulatory Understanding
  • Client Conversation Workshop 1.0
  • Client Conversation Workshop 2.0
  • Consumer Banking Certification: Intro to Networking, COI and Community Development
  • Consumer Banking Certification: Business Management Tool & Resources (FirstForce Training)
  • Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud
  • Consumer Lending Certification: Loan Application and Communication
  • Consumer Lending Certification: Regulatory, Risk, Legal & Fraud
  • Consumer Deposit Certification: Estates, Trusts & Power of Attorneys
  • Consumer Lending Certification: Understanding Credit Reporting, DTI, T-Chart
  • Consumer Lending Certification: Understanding Underwriting & Processing
  • Consumer Lending Certification: Understanding Tax Returns, Financial Statements & Schedules
  • Small Business
  • Business Deposit Certification: treasury, Public Funds, IOLTA/IOTA, DACA
  • Small Business Client Conversation
  • Business Lending Certification: Intro Understanding Business Credit, Underwriting & Products
  • WorkLife
  • WorkLife Banking Certification: Prospecting new WorkLife Opportunities
  • WorkLife Banking Certification: Facilitating WorkLife Presentations
  • WorkLife Banking Certification: Business Management Tool (FirstForce to manage opportunities and relationships)
  • Community Development
  • Community Development Certification: Developing COI/relationships with Community Organizations
  • Community Development Certification: Understanding Financial Literacy Programs
  • Community Development Certification: Facilitating Financial Literacy
  • Community Development Certification: Give First


It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.

We are an E-Verify Employer.

  • Consumer Banker II

    3 weeks ago

    West Chester Township, United States First Financial Bancorp Full time

    We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!  If you are interested and qualified for this role, we invite you to apply. Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking...

  • Consumer Banker II

    2 weeks ago

    West Chester Township, United States First Financial Bancorp Full time

    We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!  If you are interested and qualified for this role, we invite you to apply. Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking...

  • Universal Banker

    2 weeks ago

    Chester, United States M&T Bank Full time

    M & T Bank is Now Hiring Bankers in the Chester area! Have you ever considered a career in banking? Are you an experienced banker looking for another opportunity or someone who is looking to get into banking? If so, we want to talk to you. M&T has become of the nation’s strongest banks by knowing what matters most to our customers and our employees....

  • Personal Banker II

    3 weeks ago

    West Chester, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations...

  • Personal Banker II

    3 weeks ago

    West Chester, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations...

  • Personal Banker II

    2 weeks ago

    West Chester, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations...

  • Relationship Banker

    1 day ago

    West Hollywood, United States Comerica Full time

    **Relationship Banker** **What we can offer you**: Career Growth - promotional opportunities - Incentive program based on performance - Paid Time Off (PTO), Paid Holidays for Full Time/Part Time Employees - Health, Dental, Vision, 401k match and Life Insurance - Employee Assistance Program - Tuition Assistance Program (Full Time) - Financial Coaching and...

  • Relationship Banker

    4 weeks ago

    West Hollywood, United States Comerica Full time

    **Relationship Banker** **What we can offer you**: Career Growth - promotional opportunities - Incentive program based on performance - Paid Time Off (PTO), Paid Holidays for Full Time/Part Time Employees - Health, Dental, Vision, 401k match and Life Insurance - Employee Assistance Program - Tuition Assistance Program (Full Time) - Financial Coaching and...

  • Universal Banker

    3 weeks ago

    West Chester, United States Fulton Bank Full time

    Value Proposition: Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...

  • Relationship Banker Movietown Plaza

    2 months ago

    West Hollywood, United States Wells Fargo Full time

    **Why Wells Fargo**: **About this role**: Upon required licensing and SAFE registration, the Relationship Banker LP (SAFE) employee will transition to the Relationship Banker (SAFE) role. The following job profile is intended to provide a general sense of what Relationship Bankers do; however, the day-to-day duties and responsibilities will differ from...

  • Relationship Banker Movietown Plaza

    4 days ago

    West Hollywood, United States Wells Fargo Full time

    **Why Wells Fargo**: **About this role**: Upon required licensing and SAFE registration, the Relationship Banker LP (SAFE) employee will transition to the Relationship Banker (SAFE) role. The following job profile is intended to provide a general sense of what Relationship Bankers do; however, the day-to-day duties and responsibilities will differ from...

  • Personal Banker

    4 weeks ago

    West Memphis, United States Evolve, LLC Full time

    Job Description: The Personal Banker is responsible for assessing needs and delivering banking solutions for new and existing customers. The solutions include, but are not limited to, processing transactions, opening lines of credit, receiving checks and deposits, and resolving discrepancies. Based in West Memphis, you will be assigned to work as a...

  • Personal Banker II

    2 weeks ago

    West Babylon, United States Suffolk Credit Union Full time

    Job DescriptionJob DescriptionJoin our Member Services team as a Personal Banker ll and start enjoying all of the benefits of loving where you work!As a leader in the industry, Suffolk Credit Union offers superior value, unique products and personal service so our members have access to the best banking solutions around. And, just as we value our members, we...

  • Personal Banker Associate I

    3 weeks ago

    West Palm Beach, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and...

  • Personal Banker Associate I

    4 days ago

    West Palm Beach, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and...

  • Banker Associate

    2 months ago

    West Harrison, United States JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as an Associate Banker is for you. As an Associate Banker in Middle Market Banking, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. You will be responsible for helping...

  • Universal Banker

    2 months ago

    West Chester, United States Fulton Financial Corporation Full time

    Overview Responsible for providing an exceptional Financial Center customer experience by handling every customer need from service to sales with passion and enthusiasm. Provide customers with a one stop experience to fulfill all of their financial needs from account opening and maintenance to processing transactions. Focus on customer-centric...

  • Universal Banker

    2 weeks ago

    West Chester, United States Fulton Financial Corporation Full time

    Overview Responsible for providing an exceptional Financial Center customer experience by handling every customer need from service to sales with passion and enthusiasm. Provide customers with a one stop experience to fulfill all of their financial needs from account opening and maintenance to processing transactions. Focus on customer-centric...

  • Relationship Banker II

    2 weeks ago

    Chester, Virginia, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Relationship Banker II

    3 weeks ago

    Chester, Virginia, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...