Student Records Specialist

Student Records Specialist Lycoming College is hiring a Student Records Specialist to join our Registrar team. With a first-rate undergraduate education and an increased commitment to fostering an inclusive and equitable campus community that supports all faculty, staff, and students, we are seeking candidates who can support and contribute to our mission and 2021 strategic plan. This position is the point person for handling all student records and maintaining their accuracy. This is a public-facing position and handles most of the customer service duties when it comes to timely questions and responses to students, staff, and faculty regarding the Registrar's Office. This is a full-time, benefits eligible position. What will I do in this role? Fulfill requests for transcripts, duplicate diplomas, enrollment verifications, and degree verifications. Data entry of all changes to student records such as program requests, FERPA status, address changes, etc. and notification to the appropriate individuals. Data entry of all advisor assignments and maintenance of any advisor changes. Manage registration related requests from students including non-degree registration, pass/fail, audit, course withdrawal, and course sign-in request. Respond to inquiries from students and advisors during registration and drop/add periods. Assist Registrar with data entry for transfer credits. Administrative Responsibilities: Manage the readmission process which includes monitoring applicant information, referring cases to the Academic Standards Committee, and communicating outcomes of status information to those involved. Provide administrative support for the Academic Standards Committee and the Individual Studies Committee. This support consists of collecting student appeals and applications, preparing agendas and taking minutes within those meetings, and preparing decision letters, record-keeping, and data entry. Prepare final examination schedule. Manage classroom facilities and coordinate classroom assignments for all courses. Other Duties: Serve as Lycoming College's VA Certifying Official; this includes maintaining College compliance with all federal regulations, handling all claims for student VA benefits, working with the VA auditor regarding student records, and participating in ongoing professional development. Serve as key coordinator in Commencement preparation collaborating with the Offices of the President and Provost of the College. This includes registering seniors for graduation, ordering and distributing academic regalia, ordering diploma materials, preparing diplomas for the ceremony, and assisting at Commencement. Prepare reports related to academic actions and assist with maintaining the College Catalog. What are we looking for? Education Required: High school graduate required, Associate or Bachelor's degree preferred. Experience and Qualifications: Minimum of 3 years administrative experience required Experience in a college or university Registrar's Office or closely related office preferred Proficiency in Microsoft Office, especially Word and Excel Excellent written and oral communication skills Knowledge and experience of federal regulations such as FERPA Detail oriented with a high degree of accuracy Customer-service attitude Strong initiative and self-motivation, ownership of work Attention to detail Ability to work well as part of a team, values collaboration, and communication What We Offer Lycoming College has an excellent benefits package that includes: Health insurance Lycoming College offers a wide variety of health plan options available. Dental insurance, including orthodontia coverage. Vision insurance Flexible spending accounts for medical expenses and dependent care expenses Life & accidental death and dismemberment insurance Long-term disability insurance Short-term disability insurance Cancer insurance Personal accident insurance Wellness program Employee assistance program 403(b) retirement plan with up to 8% contributions from the College Free tuition for employees, spouses, and eligible dependents at Lycoming College Free tuition for eligible dependents at over 600 colleges nationwide through Tuition Exchange, Inc. Free tuition for employees, spouses, and eligible dependents at the Pennsylvania College of Technology Generous paid time off (PTO) Paid Parental Leave 14 holidays per year Summer hours 15% discount at the campus bookstore, excluding textbooks and snacks Reduced rates for meal packages for on-campus dining facilities Use of the campus recreations center and gym facilities for employees and household family members Use of the campus Library How do I Join the Warrior Team? Please submit a cover letter, Resume/CV, and a list of three references with contact information. Candidates will be evaluated on their ability to illustrate how their experience and skills connect to the qualifications of this position. Priority consideration will be given to applications received by December 22nd, 2025. Compensation details will be shared with applicants who are invited to the first-round interview.