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Sales Associate

2 months ago

Burlington, United States TABACALERA USA Inc. Full time
Key Responsibilities
  • Provide an upscale customer experience in the store, bar, smoking lounge and overall location through exemplary service and selling skills. Serves as a JR Cigar Outlet brand ambassador.
  • Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information.
  • Demonstrate a tenacious drive for results. Accountable for becoming a trusted, successful expert in the store and consistently works as part of a team to exceed sales and KPI goals.
  • Develop and maintain strong knowledge of JR Cigar Outlet products.
  • Assists in the complete operations of the store, including marking prices, restocking, inventory, and product maintenance.
  • Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.
  • Follows all JR Cigar Outlet policies and standard operating procedures (SOPs) as well as state and local regulations.
  • Maintains visual and cleanliness standards to support the brand image. Ensures a comfortable, responsible and safe environment.
  • Other duties as assigned.
Skills and Competencies required
  • Passionate and persistent about a delivering a stellar customer experience.
  • A track record of meeting challenging sales and operational goals.
  • Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.
  • Strong communicator with a professional presence to build relationships with customers and coworkers.

Work Environment/Conditions:

While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles. The employee is occasionally exposed to wet and/ or humid conditions. The noise level in the work environment is usually moderate.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance and stoop, kneel or sit; the employee must frequently lift and/ or move up to 35 pounds. Specific vision abilities required by this job include the ability to adjust focus.