Service Manager **Department:** Management - MF Aspire **Location:** Kansas City, KS Curious about a career with **NorthPoint** ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking for a **Service Manager** to join our team NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision. _-We truly believe, and I-m convinced, we have some pretty incredible assets. But those assets have all come from our people.- - Nathaniel Hagedorn | CEO._ **How We Put You First:** At NorthPoint, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: + A selection of comprehensive medical, dental, and vision plans + 401k with 100% match up to 6%, immediately vested upon enrollment + Scholarships and paid professional development + Robust Reimbursement Programs: Childcare, Tuition, Wellness, Cellphone + $2,000 annual HRA and HSA contribution + Parental Paid Leave + Living Generously program with 100% charitable contribution match **What You-ll Do** + Ensure resident service requests are handled in a timely manner. + Troubleshoot and perform necessary repairs to the community including plumbing, HVAC, appliances, carpentry and electrical. + Comply with OSHA/EPA regulations. + Maintain the exterior/interior of the community to exceed apartment living standards. + Ensures the community and staff follows Fair Housing regulations nationally/locally and other laws governing Multi-Family operations. + Any other additional task required **Who You Are** + High School diploma, GED or related experience and/or training + Must have a valid Driver-s License + Excellent leadership and team-building skills + Provide own hand tools and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices + Background in excellent customer service. + Proficient communication skills both verbal and written. + Ability to multi-task and strong organizational skills are required + Able to be on-call to respond to after-hours emergencies. + EPA Universal HVAC Certified for refrigerant recycling. + Willing to work weekends and a varied schedule + Able to be on-call for responding to after-hours emergencies + Excellent attitude, teamwork skills and self-motivated + Energetic, resourceful, and hands-on individual with a strong service orientation + Able to approach problems both logically and creatively + Confident and knowledgeable when interacting with all team members & outside parties + Able to work collaboratively as a team and independently + Ability to multi-task and strong organizational skills are required + Sensitive to confidential information and matters + Ability to work in a team environment and help teammates as necessary + Must be able to carry/ transport items weighing up to 25 pounds + Daily ascending/descending of stairs and occasionally of ladder to perform work orders + Must be able to perform work both inside and outside + Continuous walking and standing + Must be able to remain in a stationary position for long periods of time + Must be able to move, bend, squat, stoop, twist, climb stairs and turn to perform day to day responsibilities ***Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.** We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.