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Parts Counterperson
4 weeks ago
Muskegon, United States
Betten Baker Chevrolet GMC Cadillac (Muskegon)
Full time
Parts Counterperson At Betten Chevrolet ( Muskegon ), We looking for an experienced Parts Counter Person ( G.M. experience Preferred ). Great pay, Great hours, Great benefits and a Family oriented atmosphere. Come and be a part of a well organized and experienced crew.
What We Offer:
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Saturday Lunches
- Discounts on products and services
- State-of-the-art, brand new facility with cutting edge technology
- Shop equipped with the newest technology and equipment
- Uniforms provided
- Discounts on products and services
- Work environment OSHA certified to current Air Quality Standards
- Highly productive shop
- Career advancement opportunities, promote from within
- ASE and state inspection certification reimbursement and all training expenses paid to further your career
- Continued education, manufacturer hands on and web based training
- Clean and professional work environment
- Competitive wages
- Oversee the parts sales process from start to finish
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner.
- Be able to read and understand the parts catalog when looking up parts.
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock
- Maintain a weekly bin checks to ensure accuracy of stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Set up orders for daily shipment, delivery, or pick-up
- Have a High School Diploma or equivalent
- Have General Motors Parts experience (preferred)
- Are able to work in a fast-paced work environment
- Have strong organizational and time management skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.