Customer Service Representative

1 month ago


Orland, United States Baugher Ranch Organics Full time
Description

Baugher Ranch Organics is looking for a full-time Customer Service Representative who will assist in customer support and data entry.

Essential Job Duties Include:
  • Entering customer data into the company's CRM and inventory management systems
  • Processing and verifying customer documents
  • Maintain accurate documentation of transactions and order changes
  • Generate daily, weekly, and monthly reports for management
  • Assist in filing, record-keeping, and organizing digital and physical documents
  • Respond to customer inquiries
  • Coordinate with internal teams
  • Other duties as assigned
Requirements

Knowledge & Skills
  • Proficient computer skills including word processing, spreadsheets, databases
  • Strong organizational skills
  • Ability to multi-task and prioritize effectively
  • Effective verbal, written, and listening communication skills
  • Familiarity with technology and platforms used in the nut industry
  • Ability to work independently and complete all daily task in a timely manner
Required Education and Experience
  • High School Diploma or equivalent
  • Some experience with customer service preferred


Work Environment and Physical Requirements

Work environment is indoors in an office setting. This position routinely uses standard office equipment such as computers, telephones, photocopiers and filing cabinets. While performing the duties of this job, the employee is regularly required to talk or hear and sit and stand for extended periods of time. Frequent use of hands and finger is required; reaching with hands and arms; occasional pushing and pulling and bending and stooping. This position requires the ability to occasionally lift and carry boxes, office products and supplies, up to 20 pounds.

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