Server Assistant

3 months ago


Fort Worth, United States B&B Butchers & Restaurant Full time
Position Summary:

Responsible for communicating with front of the house personnel to provide a dining experience that meets or exceeds each guest's expectations. Observes each guest to ensure they are satisfied with the food, beverage and service, responds to additional requests. Responsible for overall staff performance including morale, shopper reports, punctuality, and/or disciplinary issues. Responsible for maintaining a clean, safe and organized work place as noted on walk-thrus, checklists, and in compliance with all state, local and federal codes and regulations in Employee Handbook.

Duties & Responsibilities:
  1. Coordinate with guests to take food & drink orders.
  2. Develop & maintain good relations with all staff to include BOH.
  3. Administer efficient delivery of food and beverage to table to ensure great dining services.
  4. Assist coworkers to serve food and beverage to promote teamwork and ensure a great dining experience.
  5. Ensure and maintain a safe working environment.
  6. Maintenance of operating devices and performing regular cleaning of equipment and work spaces.
  7. Participate in all meetings for restaurant.
  8. Ensure proper delivery of orders in appropriate time-frame(s) as stated in training manual.
  9. Be aware of surroundings of entire dining area at all times.
  10. Monitor and ensure there is a clean workplace for the entire restaurant.
  11. Effectively communicate with coworkers and management to ensure all service areas are working efficiently.
  12. Manage all service systems to safeguard property.
  13. Assist internal and external guests, place requests, and answer inquiries in a friendly manner.
  14. Ensuring guest(s) needs and requests are met within designated time standards. Making sure we are constantly going above and beyond our guest expectations and standards.
  15. Follow ALL proper measures to ensure personal, employee & guest safety and health.


With locations in Houston and Fort Worth, B&B Butchers & Restaurant is a Texas-based upscale steakhouse and traditional butcher shop specializing in high-quality meats and elevated customer service. The dual concept is dedicated to serving the finest Texas and Japanese Wagyu beef as well as in-house dry-aged USDA Prime beef - all hand cut in the Butcher Shop.

Named one of Open Table's "Top 100 Steakhouses in America," both locations of B&B are now two of only 10 U.S. restaurants certified by the Kobe Beef Association in Japan, offering 100% authentic, A5 certified Kobe beef from Tajima cattle. The first concept from Houston-based Berg Hospitality Group and restaurateur Benjamin Berg, the Fort Worth location opened in January 2018 in The Shops at Clearfork.
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