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Warehouse Associate/Customer Pick-Up

4 months ago

Rogers, United States HOM Furniture Full time

**Warehouse Associate/Customer Pick-Up**

**in Rogers, MN**

**(Regular Full Time)**

Our Customer Pick Up associates at Rogers serve the showroom and our customers by pulling and loading product, and ensuring that transfers are completed correctly and efficiently. The primary duties include loading product into customer's vehicles and interacting with the customers in a courteous and professional manner, receiving, storing, and distributing material, tools, equipment and products within the distribution center. These employees work to maintain inventory accuracy, and help the showroom look and function as great as it can be

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This individual must be at least 16 years of age, and at least 18 years of age to operate equipment. Must demonstrate computer literacy including ability to use inventory managment system, internet, email, and MS Office Products.

Essential Duties and Responsibilities Essential duties and responsibilities include the following. Other duties may be assigned.

**CUSTOMER & SHOWROOM SERVICE**

* Interact with customers and coworkers in a professional and respectful manner

* Change light bulbs in the showroom as needed and adjust to highlight product

* Maintain showroom appearance through light cleaning, vacuuming, and tidying up

* Pull and load product from pick sheets

* Help respond to phone calls and requests from the showroom

* Maintain a safe and clean warehouse

**INVENTORY RESPONSIBILITIES**

* Zone placement accuracy

* Cycle scans

* Year-end inventory or any full showroom inventory

* Disassemble and prep product for pickup, transfers, and floor model displays

* Receive transfers, which includes scanning and tagging direct shipments from manufacturers and the main warehouses

* Unpacking merchandise

* Assembling and resetting floor models to ensure they are showroom ready

* Assisting with showroom floor arrangement

* Hang rugs

* Manage paperwork efficiently, such as shipping product and invoices quickly and accurately

* Prepare product for transport in customers vehicles by properly tying down, applying wrap or protective materials to product

* Accurately record all products shipped to the off site warehouse

* Ensure that all transfers are pulled and tagged correctly, and loaded safely onto the truck

* Ensure the distribution center receives all necessary transfer information and it is entered correctly in the computer system

**MAINTENANCE AND SAFETY**

* Monitor cookie shop for cleanliness

* Maintain showroom entrance daily, including snow removal or sweeping

* Clear snow from all fire exits

* Clean parking lot

* Provide assistance to the operations manager, showroom management, and visuals as needed

* Print and place price cards and CT stickers

* Maintain stock levels of take with items

* Maintain carts, tools, strollers, and supplies as assigned

* Clean strollers weekly

* Maintain quality of furniture, which includes ordering replacement merchandise when needed or arranging for repair of damaged goods

* Ladders may be involved in some types of tasks

* Must be over 18 years of age to operate any equipment, such as trash compactors or lifts

* Adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participates in departmental stretching program, and overall maintains a safe working environment

Education and/or Experience Must have or be currently working towards a high school diploma or general education degree (GED), and one to three months related experience and or training. Language Skills Fluent in the English language, in both verbal and written formats. Requires skills to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Possess skills to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills Mathematical aptitude to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Also requires skills to compute rate, ratio, percentage, and interpret graphs.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for sustained periods of time, move about on foot to accomplish tasks, use spoken word to communicate, and perceive the nature of sounds at normal speaking levels with or without correction.

The employee is occasionally required to sit or remain in a stationary position for extended periods of time; use hands to handle or feel objects with either the entire hand or fingers, including typing. Reach with hands and arms in any direction, ascend and descend ladders and stairs using feet and legs and/or hands and arms. Stooping by bending downward and forward by bending at the waist, kneeling or bending at the knees to come to a rest on knee or knees, crouching by bending the body downward and forward, or crawling by moving about on hands or hands and feet. The employee must occasionally lift and/or move up to 100 pounds.

Specific vision abilities required by this job include close visual acuity to perform activities such as: preparing and analyzing data or figures, transcribing, viewing a computer terminal, extensive reading, visual inspection involving small defects, and using measurement devices.

Reasoning Ability Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Need to be able to deal with problems involving several concrete variables in standardized situations.

Work Environment While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts, chemical sprayer to apply lacquer or fabric protection to product. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat. The noise level in the work environment is usually loud.

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