Front Desk Agent | Hampton Inn Taos

7 months ago


Taos, United States Shaner Hotel Group Full time
Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Generate, print, and distribute daily reports to designated departments/personnel.
  • Resolve discrepancies on the room status report with Housekeeping.
  • Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications
  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.


About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com

About the Team

Shaner Hotels has an amazing opportunity at our Hampton Inn Taos The Hampton Inn Taos, located Taos, New Mexico, is just across the street from South Side Convention Center, and near the beautiful Central Plaza area. When you visit Taos, you will have no shortage of attractions to visit, entertainment at your fingertips, and shopping galore With various restaurants located within a mile (walking distance) of the Taos Hampton, your appetite will never go hungry. With an indoor pool and hot tub, your stay with us will be a great experience

  • Taos, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...


  • Taos, United States Shaner Hotels Full time

    ABOUT THE TEAM Shaner Hotels has an amazing opportunity at our Hampton Inn Taos! The Hampton Inn Taos, located Taos, New Mexico, is just across the street from South Side Convention Center, and near the beautiful Central Plaza area. When you visit Taos, you will have no shortage of attractions to visit, entertainment at your fingertips, and shopping...


  • Taos, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...


  • Taos, United States Shaner Hotels Full time

    ABOUT THE TEAM Shaner Hotels has an amazing opportunity at our Hampton Inn Taos! The Hampton Inn Taos, located Taos, New Mexico, is just across the street from South Side Convention Center, and near the beautiful Central Plaza area. When you visit Taos, you will have no shortage of attractions to visit, entertainment at your fingertips, and shopping...


  • Taos, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...


  • Taos, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services...


  • Taos, New Mexico, United States Heritage Hotels & Resorts Full time

    Job DescriptionWe are seeking a Front Desk Agent to join our team at El Monte Sagrado Resort & Spa in Taos, NM. The successful candidate will be responsible for providing exceptional guest service, ensuring seamless delivery of refined service, and maintaining a high level of professionalism with coworkers and guests.Key ResponsibilitiesCollaborate with the...


  • Taos, New Mexico, United States Shaner Hotel Group Full time

    About Shaner HotelsShaner Hotels is a leading hospitality owner-operator and management company, boasting an impressive portfolio of over 65 full-service, select-service, extended-stay, and resort properties across 14 states and four countries.Join Our Team at Hotel Don Fernando de TaosWe are currently seeking a skilled Front Desk Representative to join our...


  • Taos, New Mexico, United States Shaner Hotel Group Full time

    About the OpportunityAs a Customer Service Representative with Shaner Hotels, you will be the face of our hotel, providing exceptional guest experiences that drive loyalty and retention. Located in Taos, New Mexico, our Hotel Don Fernando de Taos is a unique and locally inspired property that immerses guests in local culture. We are seeking an experienced...

  • Hotel Attendant

    4 weeks ago


    Taos, New Mexico, United States Shaner Hotel Group Full time

    Hotel AttendantWe are seeking a skilled Hotel Attendant to join our team at the Hampton Inn Taos. This is a fantastic opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and ensuring a clean and comfortable stay for our guests.As a Hotel Attendant, you will be responsible for cleaning and servicing assigned guest...

  • Front Desk Agent

    3 weeks ago


    Taos, United States Heritage Hotels & Resorts Full time

    Job Type Full-time Description WORK, PLAY & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities...

  • Front Desk Agent

    3 days ago


    Taos, United States El Monte Sagrado Full time

    Job DescriptionJob DescriptionDescription:WORK, PLAY & ENJOY LIFE WITH HERITAGEHeritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth...


  • Taos, New Mexico, United States Shaner Hotel Group Full time

    ResponsibilitiesBalancing revenue and expense transactions that occurred during the dayAttending to the needs of guests and ensuring their satisfactionPerforming all functions of the front desk staff during the audit shiftGenerating, printing, and distributing daily reports to designated departments/personnelQualificationsHigh school graduate or...


  • Taos, New Mexico, United States El Monte Sagrado Full time

    El Monte Sagrado General Manager Job OverviewWe are seeking a highly skilled and experienced General Manager to lead our El Monte Sagrado hotel in Taos, NM.Job DescriptionThe ideal candidate will have a strong background in hospitality management, with a proven track record of driving revenue growth, improving guest satisfaction, and fostering a positive...


  • Taos, New Mexico, United States El Monte Sagrado Full time

    Company Overview: Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. Salary: $80,000 - $110,000 per year (based on experience) Job Description: As the Director of Hospitality Excellence at El Monte Sagrado in Taos, NM, you will be responsible...


  • Taos, New Mexico, United States El Monte Sagrado Full time

    About El Monte Sagrado">El Monte Sagrado embodies the spirit of New Mexico, offering a unique work environment that prioritizes employee experience. As part of our team, you will enjoy perks like growth opportunities, discounts on hotel room rates, spa, and food at our restaurants across the state.">Salary">The salary for this position is $80,000 per year,...

  • Accounting Manager

    2 weeks ago


    Taos, United States El Monte Sagrado Full time

    Job DescriptionJob DescriptionDescription:WORK, PLAY & ENJOY LIFE WITH HERITAGEHeritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth...

  • Accounting Manager

    2 weeks ago


    Taos, United States El Monte Sagrado Full time

    Job DescriptionJob DescriptionDescription:WORK, PLAY & ENJOY LIFE WITH HERITAGEHeritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth...

  • Office Clerk

    2 weeks ago


    Taos, United States El Monte Sagrado Full time

    Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies,...

  • Operational Director

    2 weeks ago


    Taos, New Mexico, United States El Monte Sagrado Full time

    Company OverviewHeritage Companies is a dynamic organization that embodies the culture, spirit, and traditions of New Mexico. Our work environment focuses on employee experience, offering exciting perks such as growth opportunities, generous discounts, and more. Salary: This is a full-time salary position with amazing benefits and a competitive estimated...