Associate Patient Care Coordinator

3 weeks ago

Brewer, United States UnitedHealth Group Full time

Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits, and discover the meaning behind: Caring. Connecting. Growing together. Often serving as the first point of contact for patients in preparation of upcoming appointments, this position requires excellent customer service and attention to detail.The Pre-Registration Representative is responsible for the accurate and efficient pre-registration of patients by updating patient demographic and insurance information, in advance of the date of service. This position is full time, Monday-Friday. Employees are required to work our normal business hours of 9:00am-5:30pm EST.Our office is located at 43 Whiting Hill Road Brewer, ME 04412. We offer 3-6 weeks of paid training. The hours during training will be 8:30am to 5:00pm EST, Monday - Friday.Training will be conducted onsite (timing varies). Primary Responsibilities: Ensures excellent customer service when assisting patients, providers, and other departments over the phone or in person Collects and verifies patient demographic and insurance information, making changes as necessary to ensure accuracy within each encounter Engages other departments to assist with patient questions or needs Facilitates conversations with patients to provide benefit information and collects copays or other patient liabilities due, prior to service Remains aware of department service level, abandonment rates and other measurable data and individual contributions to the overall metrics Meets/exceeds department defined productivity and audit goals and upholds all department policies and procedures Escalates outstanding needs to department leadership to ensure pre-registration and financial clearance functions occur prior to service date, expediting patient service and assisting with smooth and on time starts Verifies insurance coverage and benefits, updating the encounter appropriately May perform other duties upon request You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 6+ months of experience in an office setting, customer service setting (over the phone or face to face), phone support role, or call center environment Beginner level of proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications 18 years of age or older Influenza vaccination for the current flu season (typically August-May) or commitment to receive the influenza vaccination when available for the upcoming flu season Preferred Qualifications: 1+ years of registration experience in a hospital or medical setting Understanding of medical terminology Working knowledge of insurance policies and procedures and patient care settings Previously worked for Northern Light Health Telecommuting Requirements: Reside within a commutable distance to 43 Whiting Hill Road Brewer, ME 04412 Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO, Yellow

  • Per Diem Patient Care Coordinator Associate

    1 month ago

    Brewer, Maine, United States UnitedHealth Group Full time

    Opportunities at UnitedHealth GroupWe are a statewide health care system in Maine, working to personalize and streamline health care for our communities. Our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life.About the RoleThis position...

  • Per Diem Associate Patient Care Coordinator

    2 months ago

    Brewer, United States UnitedHealth Group Full time

    Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our...

  • Per Diem Associate Patient Care Coordinator

    2 months ago

    Brewer, United States UnitedHealth Group Full time

    Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our...

  • Oncology Care Coordinator

    4 weeks ago

    Brewer, Maine, United States Northern Light Health Full time

    Career Opportunity: At Northern Light Health, we are seeking a dedicated and compassionate Oncology Nurse Navigator to join our team. About the Role: The Oncology Nurse Navigator will provide specialized assistance to patients, families, and caregivers to overcome barriers to receiving care and facilitate timely access to clinical services and resources....

  • RN Patient Care Manager

    1 month ago

    Brewer, United States Gentiva Hospice Full time

    Our Company:  Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • RN Patient Care Manager

    1 month ago

    Brewer, United States Gentiva Hospice Full time

    Our Company:  Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • RN Patient Care Manager

    1 month ago

    Brewer, United States Gentiva Hospice Full time

    Our Company:  Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • RN Patient Care Manager

    1 month ago

    Brewer, United States Gentiva Hospice Full time

    Our Company:  Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • RN Patient Care Manager

    1 month ago

    Brewer, United States Gentiva Hospice Full time

    Our Company:  Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • RN Patient Care Manager

    1 month ago

    Brewer, United States Gentiva Hospice Full time

    Our Company:  Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • Patient Service Coordinator

    4 days ago

    Brewer, Maine, United States UnitedHealth Group Full time

    Unlock a Meaningful Career with UnitedHealth GroupWe are seeking a highly skilled and dedicated Patient Service Coordinator to join our team on a per diem basis. This is an excellent opportunity for someone looking to make a difference in the lives of others while developing their skills and expertise.About the Role:This position will involve working as part...

  • Patient Care Technician

    2 months ago

    Brewer, United States Davita, Inc. Full time

    Davita, Inc. - 403 Wilson St [Nursing Assistant / Health Aide] As a Patient Care Technician at Davita, Inc., you'll: Monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup; Provide direct one-on-one patient care for a safe, comfortable and hygienic dialysis...

  • RN Patient Care Manager

    4 weeks ago

    Brewer, Maine, United States Gentiva Hospice Full time

    About the Role:Gentiva Hospice is seeking a skilled RN Patient Care Manager to oversee the day-to-day operations of our hospice sites. As a key member of our team, you will be responsible for administering the clinical aspects of our hospice program and ensuring the provision of quality care to our patients.Key Responsibilities:Manage the site in the absence...

  • Clinical Assistant

    1 month ago

    Brewer, Maine, United States Northern Light Health Full time

    Northern Light HealthJob Summary:The Clinical Assistant provides support to medical practitioners in an ambulatory setting, ensuring quality patient care. Responsibilities include rooming patients, assisting providers with procedures, and relaying lab results.Key Responsibilities:Effective communication with patients, families, and healthcare staffAssisting...

  • Patient Service Representative III

    4 weeks ago

    Brewer, Maine, United States Northern Light Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative III to join our team at Northern Light Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesProvide excellent customer...

  • Patient Service Rep III

    2 months ago

    Brewer, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical CenterDepartment: Cancer Care - BrewerPosition is located: Lafayette BuildingWork Type: Part Time EligibleHours Per Week: 20.00Work Schedule: VariablePosition may be eligible for a $500 bonus (minus tax) paid after the successful completion of probation period. (external only) Summary:The Patient Service Representative...

  • Patient Service Rep III

    3 months ago

    Brewer, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center Department: Cancer Care - Brewer Position is located: Lafayette Building Work Type: Part Time Eligible Hours Per Week: 20.00 Work Schedule: Variable Position may be eligible for a $500 bonus (minus tax) paid after the successful completion of probation period. (external only) Summary: The Patient Service...

  • Patient Advocate

    4 days ago

    Brewer, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical CenterDepartment: Radiation OncologyPosition is located: Lafayette BuildingWork Type: Full TimeHours Per Week: 40.00Work Schedule: VariableSummary:Provide a bridge between the patient and their healthcare provider team. The Patient Advocate helps patients overcome obstacles to receiving the healthcare they need and...

  • Clinical Care Specialist

    1 week ago

    Brewer, Maine, United States Providence Community Health Centers Full time

    About PCHC: We are a leading provider of patient-centered primary care, delivering high-quality services through a collaborative approach. Our team ensures timely support and accessibility for patients across Maine.Position Overview: We are seeking a mission-driven Clinical Care Specialist to support our primary care patients. You will work closely with...

  • Cancer Registry Coordinator

    4 weeks ago

    Brewer, Maine, United States Northern Light Health Full time

    Cancer Registry Assistant Job DescriptionAbout the Role: We are seeking a highly organized and detail-oriented Cancer Registry Assistant to join our team at Northern Light Health. As a Cancer Registry Assistant, you will play a critical role in supporting the Cancer Registry program by performing various administrative and data entry tasks.Key...