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Customer Care Representative

1 month ago

Orlando, United States Business Development Firm Full time

We are located right in the heart of the Orlando area . We specialize in everything: customer service, business development, sales, and marketing. Our approach is unique as we bridge the gap by connecting our clients directly to their customers. We believe that nothing beats human interaction as that is where the best relationships are built and connections created.

We are currently seeking to expand our Customer Care Representative team and are looking for someone to fill the entry level position of our Cu stomer Care Representative.

Customer Care Representative Position Responsibilities:

  • Follow up directly with specific client customers with the intention of establishing lasting relationships

  • Be able to answer any customer questions and recommend products and services that may be of interest

  • Receive daily training in order to stay up to speed with client products, promotions, and goals

  • Cross train with the marketing and sales teams to become well-versed in all fields to be able to grow and take on leadership roles

  • Close sales when necessary, making sure to keep a detailed record of all customer communications