Representative

3 weeks ago


High Point, North Carolina, United States Remote Customer Service Full time

About the Role
As a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. You'll handle inbound calls and emails, resolving customer inquiries and issues in a professional and timely manner.
Key Responsibilities

• Customer Support: Answer inbound calls and emails, providing accurate and helpful information to customers.

• Problem Resolution: Resolve customer issues and complaints effectively, ensuring customer satisfaction.

• Product Knowledge: Maintain a deep understanding of products and services.

• Data Entry: Accurately enter customer information and update account records.

• Communication: Communicate clearly and effectively with customers, both verbally and in writing.
Qualifications

• High school diploma or equivalent

• Excellent customer service skills

• Strong communication and interpersonal skills

• Ability to work independently and as part of a team

• Proficient with computer systems and software

• Reliable internet connection and home office setup
Benefits

• Flexible work schedule

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Work-from-home environment
Join our team and provide exceptional customer service from the comfort of your own home



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