Receptionist

6 days ago

Teaneck, United States Axelon Full time

Candidate will be working in an internal medicine practice located in Westwood.

Requirements:
High School Diploma
1+ recent years exp in a medical setting

JOB SUMMARY
Functions as a member of the Practice team working in both Front and Back Office Clerical and Clinical services

Essential Functions
•Answers phone, schedules patient appointments in strict adherence to physician schedule, keeps abreast of
physician's overall routine schedule in order to contact physician with messages when he/she is not in the
office. Assures that all messages are communicated accurately
•Greets patients in a friendly and professional manner
•Obtains completed registration forms for each new patient
•Updates demographic profile at each patient visit
•Collects payment for services rendered at the time of appointment and for any past due balances
•Processes requests for patient medical records and/or patient information during office sessions (i.e., patient
records, diagnostic test results, other healthcare facilities)
•Reschedules patient appointments as needed (i.e., physician unavailable, delay in appointment schedule,
cancellation of physician session)
•Activate and deactivate phone service at the beginning and end of clinic session
•Responsible for reviewing the physician on-call schedule with the phone service at the end of clinical hours
(i.e., Monday - Friday and weekend hours)
•Responsible for delivery of messages to staff throughout the day
•Review and/or update patient insurance information
•For managed care patients, follows established protocols for necessary authorizations from the patient for
scheduled office visit
•Depending on the practice, may obtain pre-authorization for various procedures ordered by the physician for
individual patients, schedules the patient for the service
•Distributes correspondence and patient information from patient medical records in accordance with
established policies. Photocopies and processes forms
•Opens, date stamps and distributes mail. Pulls medical record for all diagnostic test results and consults
received, attaches mail

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