Sales Manager

2 weeks ago

Lincoln, United States Marcus Corporation Full time

Job Description Sales Manager - ( 220000NV ) * Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication.

* Conduct hotel site inspections, entertain both in house and off property, and maintain thorough follow up methods.

* Represent hotel at trade shows, civic/business functions, industry-related associations, and other events to promote the hotel and/or the city.

* Prepare and present proposals and contracts both written and verbal in a prompt, accurate, profitable, pleasant and professional manner.

* Attend meetings including, but not limited to, pre-convention, business review, management, departmental and any other meetings deemed necessary to your position.

* Handle account details and coordinate final arrangements.

* Responsible for a monetary goal to be mutually agreed upon by the Director of Sales and Marketing, General Manager and the Vice President of Sales and Marketing/Revenue Generation.

* Communication of all special needs and changes to the staff responsible for ensuring completion of requirements.

* Know the function space and how it works in detail along with appropriate set ups and turn times.

* Ensure guest satisfaction by follow up after event with thank you letter and comment card effectively and accurately communicate over the phone and take correct messages.

* Follow all Marcus Hotels and Resorts policies and procedures, Marriott Standards, and Information Protection procedures.

* Perform all other related duties and special projects as requested and/or assigned.

* High school diploma or equivalent required, Four-year college degree preferred, however, any combination of education and training within hotel sales and/or event planning may also be considered.

* Prior sales experience preferred.

* Basic mathematical skills that allow for calculation of room blocks, function costs and estimated checks.

* Flexibility to work varying schedules to reflect the business needs of the hotel and oversight of events.

* Ability to effectively handle guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.

* Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language.

* Ability to sit, stand and move throughout to perform essential job functions.

* High degree of accuracy and detail orientation.

* Promptly respond to requests for information on hotel facilities and menus.

* Conduct tours of the hotel to include ballrooms, meeting space, guest rooms, food and beverage outlets and public space and meet with clients as needed.

* Hearing and visual ability to observe and detect signs of emergency situations.

* Ability to access and accurately input information.

* Thorough knowledge of Microsoft Word and Excel is required, knowledge of Marriott systems including CI/TY is preferred.

* Must have excellent telephone etiquette skills.

* Must be able to represent the company in a professional, well-groomed and courteous manner.

* Strong knowledge of market segments.

* Excellent analytical skills.

* Mathematical skills that allow for calculation of room blocks, average rates, budgets, and forecast information.

* Ability to travel. Reliable transportation required for outside sales calls.

* Ability to meet departmental/hotel financial and sales objectives.

**Primary Location**

: United States-Nebraska-Lincoln

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