Food Service Worker Leader

** Food Service Worker Leader**

**Department of Veterans Affairs**

**Location**

1 vacancy in the following location:

** Relocation expenses reimbursed**

No

** Telework eligible**

No

**Duties**

** Summary**

Responsible for leading & directing Wage Grade staff in the food service & production units. Encourages & coordinates employees to fully use their time & complete their assigned tasks. Uses judgment in recognizing work objectives & planning / organizing duties to accomplish those objectives. Work Leader must have a thorough understanding of the types of food served all diets including modified diets & combinations of these diets. This position reports to the Supervisory Dietitian.

**Responsibilities**

**Training** (50%)

+ Responsible for training Food Service employees in the Food Service and Production Section.

+ Trains lower grade employees and provides on-the-job training of new Food Service and Production employees as requested by the immediate supervisor.

+ Trains lower grade employees in safe food handling practices, utilizing programs training programs approved by the FDA Food Code, e.g., ServSafe.

+ Trains new employees in departmental standard operating procedures.

+ Trains in continuing and new education in food safety, service techniques, customer service and Nutrition and Food Service policy.

+ Utilizes various training media to deliver necessary training. **Leading Work** (40%)

+ Encourages and coordinates employees to fully utilize their time and to fulfill their assigned tasks in an efficient and satisfactory manner.

+ Works with employees in planning and organizing duties to accomplish work objectives and foster a team effort.

+ Makes necessary adjustments when there are unforeseen circumstances that may change the staff needs and methods of the operational needs of the service.

+ Checks work while in progress and when finished to see whether the instructions on work sequence, procedures, methods and deadlines have been met by lower-grade employees.

+ Maintains a wide knowledge of food service operations, is capable of performing all lower graded tasks.

+ Ensures a safe clean area to work and working climate where employees function efficiently and effectively.

+ Embodies the concepts of customer service and emphasize its importance with employees in the performance of an individual's duty.

+ Performs duties of lower grade food service workers if staffing requires.

+ Assists and participates in quality improvement projects assigned from the immediate supervisor.

+ Communicates significant day-to-day events to the immediate supervisor and receives instructions should changes in established procedures and policies change.

+ Ensures all areas of responsibility are clean and orderly and are left that way at the end of tour of duty.

+ Follows up on sanitation inspection action items.

+ Assures proper food handling techniques are used and good personal hygiene is used according to established policies and procedures.

+ Collaborates with the Food Service Supervisors. Leads food production and delivery activities in the absence of a Supervisor or Food Production Manager.

+ Participates and works with the section's supervisors in obtaining needed information and in decision-making to resolve problems that arise within the service and/or have a significant impact with established policies and procedures.

+ Identifies existing or potential safety hazards and promptly notifies the immediate supervisor.

+ Takes appropriate action by following established policies and procedures and reports to the immediate supervisor if an employee injury occurs on the job.

+ Ensures that all equipment and/or tools are operated in a safe manner.

+ Participates in various quality improvement projects such as test tray evaluations, safety and sanitation inspections and/or other projects as assigned.

**Work Schedule:** 6:00am - 2:30pm; 11:00am - 7:30pm; Rotating schedules Sunday-Saturday

**Position Description Title/PD#: Food Service Worker Leader/**PD40913A

No incentives are authorized.

**Physical Requirements:** Required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. Subject to continuous standing and walking and frequent stooping, reaching, pushing, pulling and bending. May be required to work on ladders and news powered cleaning equipment. Frequently lift or move objects waiting weighing 40 pounds and occasionally lift or move objects weighing more than 60 pounds.

**Working Conditions**: Work is performed in the kitchen areas. Steam and heat from cooking and dishwashing equipment often causes uncomfortably high temperatures and high humidity. Work area is well lighted and noise levels exist from food service activities. Danger of slipping on floors where food or beverages have been dropped. Regularly exposed to hot liquids, sharp cutting blades, hot working surfaces and extreme temperature changes when entering into walking refrigeration or freezing units.

Will be working under stress and pressure in order to meet established schedules with unforeseen circumstances and/or frequent interruptions in the normal production and services of food to patients. Must be able to adjust work pace to meet fluctuating workload while demonstrating the ability to perform all required duties under pressure. **Travel Required**

Not required

** Supervisory status**

No

** Promotion Potential**

None

**Requirements**

** Conditions of Employment**

+ You must be a U.S. citizen to apply for this job

+ Subject to a background/suitability investigation

+ Designated and/or random drug testing may be required

+ May serve a probationary period

+ Selective Service Registration is required for males born after 12/31/1959

+ A complete application package; Resume, Transcripts, etc.

+ Selected applicants will be required to complete an online onboarding process ** Qualifications**

**To qualify for this position,** applicants must meet all requirements by the closing date of this announcement.

**EXPERIENCE:** A specific length of training and experience is not required, but ***you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position***. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such ***on your resume***. Applicants will be rated in accordance with the .

**SCREEN-OUT ELEMENT:** Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

+ Dexterity and Safety

+ Interpret Instructions, Specifications (other than blueprint reading)

+ Lead or Supervise

+ Materials

+ Technical Practices

+ Use and Maintain Tools and Equipment

+ Work Practices

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

**Note:** A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such