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Personal Banker II

4 months ago

Alpharetta, United States Linscomb & Williams Full time

As a Personal Banker you will provide best-in-class service by processing routine banking transactions while also developing deep customer relationships and a thoughtful understanding of their needs. Through relationship building, you will identify and offer the best and most appropriate personal business financial products and services along with educating your customers on alternative and convenient transaction channels. Personal Banker I/II team members will be cross-functional in a universal banking model to assist clients with a myriad of needs. How You will Make an Impact (Principal Duties and Responsibilities) Support the transactional needs of the banking center and other lines of business, as well as identify opportunities to deepen customer relationships. Open and process moderate to complex and consumer and basic small business deposit accounts, providing appropriate solutions/services to businesses for managing their cash flow. Enjoy working in a team environment with frequent interactions with fellow teammates and customers. Limited origination of simple consumer lending products such as personal loans and credit cards. Educate customers on other bank channels including online and mobile banking, interactive (Video) tellers and full-service ATMs that provide convenience and value to customers. Meet or exceed individual sales/referrals and activity objectives - measured by an individual sales and referral scorecard. Cash handling and adherence to proper balancing procedures. Review and maintain knowledge of products, fees, policies and current offers to assist customers with consumer or business product suggestions. Explore the customer’s financial needs and recommend other bank services and refer customers within the branch when appropriate or to other departments when appropriate. Demonstrate compliance with all bank regulations that apply to your position and stay current on regulation changes including Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position. Create a positive impact within the communities you serve by investing time in Community Reinvestment Act (CRA) activities and financial literacy initiatives. Who You Are Job Specifications (Knowledge, skills, and abilities normally required for competent performance in the job) May also include: Personal characteristics of a successful candidate (Task-oriented, independent worker, assertive, creative, etc. High school diploma required; college coursework preferred. Previous banking or demonstrated sales experience in business, retail or other industries, preferred. 1-year cash handling experience in a banking or retail environment preferred. Foundational knowledge of sales and service techniques with consumers and small businesses in a structured, goal-based environment preferred. Excellent written and verbal communication skills with the ability to solve problems and nurture client relationships even in contentious situations. This position does NOT require S.A.F.E. registration at the time of employment. Qualifications

Skills

Behaviors

: Motivations

: Education

Preferred

High School or better. Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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