Management Analyst III

2 weeks ago

Boston, United States The Commonwealth of Massachusetts Full time

Job Description

Management Analyst III

DFML's mission is to ensure that the workforce of Massachusetts is healthier, more productive, and enjoys a better quality of life. The Management/Operations Analyst is part of the team responsible for aligning people, processes, and technology to ensure the Department can meet this goal. Duties include executing business processes and standard operating procedures and working collaboratively with agency developers to make system modifications and enhancements to automated system processes.

Who we are:

DFML's mission is to implement and run the Commonwealth's Paid Family & Medical Leave program that provides income support to Massachusetts workers and their families during significant life events while serving as a partner to employers to deliver program integrity.

Responsibilities:

  • Document and execute business processes and standard operating procedures for the department.
  • Work collaboratively and act as liaison with agency developers, including recommending system modifications and enhancements to automated system processes to support Agile methodologies of system build.
  • Participate in user testing for new technology and provide actionable recommendations for improvements.
  • Develop standard operational reports for senior management to allow management to make critical decisions on operational process development.
  • Support the development of analytics capacity within the Department.
  • Develop queries to extract, manipulate, and summarize information.
  • Retrieve and analyze complex internal/external data, identify anomalies, trends, and risk.
  • Support and perform data acquisition/data collection and data discovery.
  • Develop tools and models to automate or increase automation of audit controls to detect fraud, waste, and abuse in benefit adjudication.
  • Ensure accuracy of benefit payments to PFML constituents.
  • Address ad-hoc analytics requests to support projects.
  • Supervise daily work performance for direct reports.
  • Provides guidance to a team of Compliance Analysts regarding payment issues.
  • Provides continuous improvement to program integrity efforts through reporting and analytics.
  • Translating claimant needs into operational processes, supporting insights with data-driven analysis.
  • You are comfortable querying your own data and building dashboards using BI tools like PowerBI. You can work with data and customer insight to learn about problems, and scope and measure impact of problems and solutions.
  • Provide insight to payment issue escalations raised by the Payments Team.
  • Manages the reconciliations of weekly cash advance requests and weekly expenses of advances in coordination with EOL Finance.
  • Collaborates with internal partners, and use of data & analytics, in broadening DFML's development efforts.
  • Perform miscellaneous duties as required.
Why should you join DFML?
  • The idea of working for a "government startup" excites you.
  • You want to work for a place that values your contributions and ideas, moves quickly in implementing solutions, and at the same time, allows you the flexibility to have a good balance between your personal and professional life.
  • You will work with a dedicated team who are fueled by our mission of helping the people of the Commonwealth smoothly navigate our program during the big moments in their lives and will value you as both a coworker and as a person. We have an office in downtown Boston and have a remote work / hybrid work environment.
Who you are:

We're seeking candidates who have:
  • Knowledge of the principles and practices of management science including problem solving and decision-making.
  • Knowledge of the principles and practices of organizational behavior, including organizational structure.
  • Knowledge of the principles and practices of human resource management, including behavioral techniques, planning, forecasting, organizational development, etc.
  • Knowledge of work simplification methods.
  • Knowledge of statistical methods and techniques including sampling
  • Knowledge of the terminology and standard abbreviations used in statistics.
  • Knowledge of the methods of general report writing.
  • Knowledge of the methods used in the preparation of charts, graphs, and tables.
  • Ability to understand, explain, and apply the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned activities.
  • Ability to analyze and determine the applicability of data to draw conclusions and make appropriate recommendations.
  • Ability to work independently.
  • Ability to gather information through questioning individuals and by examining records and documents.
  • Ability to determine proper format and procedure for assembling items of information.
  • Ability to maintain accurate records.
  • Ability to prepare and use charts, graphs, and tables.


Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional experience in work simplification, management analysis, program analysis, methods analysis, economic analysis, fiscal analysis, financial analysis, budget analysis, program administration, or program management or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management, public administration, industrial engineering or industrial management may be substituted for a maximum of two years of the required experience.

II. A Graduate degree with a major in business administration, budget management, public administration, industrial engineering or industrial management may be substituted for a maximum of three years of the required experience.

III. A Bachelor's degree or higher degree with a major other than in business administration, business management, public administration, industrial engineering or industrial management may be substituted for a maximum of one year of the required experience.Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: Educational substitutions will be permitted for a maximum of three years of the required experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

  • Interface Analyst III

    3 weeks ago

    Boston, United States Children's Hospital Boston Full time

    74912BRJob Posting Title:Interface Analyst IIIDepartment:Pediatric Physician's OrganizationAutoReqId:74912BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Information TechnologyJob Posting Description:The Interface Analyst III shall be responsible for: + Specifying and designing new solutions and handling all aspects of the interface...

  • Interface Analyst III

    1 month ago

    Boston, United States Children's Hospital Boston Full time

    74912BRJob Posting Title:Interface Analyst IIIDepartment:Pediatric Physician's OrganizationAutoReqId:74912BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Information TechnologyJob Posting Description:The Interface Analyst III shall be responsible for: + Specifying and designing new solutions and handling all aspects of the interface...

  • Interface Analyst III

    2 weeks ago

    Boston, United States Children's Hospital Boston Full time

    74912BRJob Posting Title:Interface Analyst IIIDepartment:Pediatric Physician's OrganizationAutoReqId:74912BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Information TechnologyJob Posting Description:The Interface Analyst III shall be responsible for: + Specifying and designing new solutions and handling all aspects of the interface...

  • Interface Analyst III

    1 week ago

    Boston, United States Children's Hospital Boston Full time

    74912BRJob Posting Title:Interface Analyst IIIDepartment:Pediatric Physician's OrganizationAutoReqId:74912BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Information TechnologyJob Posting Description:The Interface Analyst III shall be responsible for: + Specifying and designing new solutions and handling all aspects of the interface...

  • Health Data Analyst Iii

    2 weeks ago

    Boston, United States WellSense Health Plan Full time

    **Position**:Health Data Analyst III (2 positions available) **Location**: Charlestown (Boston), MA. Report to main office in Charlestown, MA. Eligible to work remotely from anywhere in the U.S. but must work from a state the employer is legally eligible to employ: Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kansas,...

  • Management Analyst III

    7 days ago

    Boston, United States DelDOT Full time

    Introduction Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families...

  • Management Analyst III

    2 days ago

    Boston, United States DelDOT Full time

    Introduction Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families...

  • Management Analyst III

    2 weeks ago

    Boston, United States DelDOT Full time

    Introduction Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families...

  • Management Analyst III

    3 weeks ago

    Boston, United States DelDOT Full time

    Introduction Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families...

  • Healthy Planet Analyst III

    1 month ago

    Boston, United States Boston Medical Center Full time

    POSITION SUMMARY: The Healthy Planet Analyst III is a senior application analyst responsible for aligning IT technology solutions with BMC value based care (VBC) strategies. The Healthy Planet Analyst III is responsible for proactively identifying opportunities to apply technologies to clinical and operational business needs by informing and advising VBC as...

  • Technical Analyst II/III

    3 weeks ago

    Boston, United States BioAgilytix Full time

    At BioAgilytix, we are passionate about premier science and the impact it has on our world. Our team of highly experienced scientists and professionals deliver tailored services for supporting new medicine breakthroughs with best-in-class bioanalytical services. We are tirelessly committed to our customers by being solution-oriented and deadline-driven. . ....

  • C/S Management Analyst III

    3 weeks ago

    Boston, United States DelDOT Full time

    Introduction Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families...

  • Technical Analyst II/III

    4 weeks ago

    Boston, United States BioAgilytix Full time

    At BioAgilytix, we are passionate about premier science and the impact it has on our world. Our team of highly experienced scientists and professionals deliver tailored services for supporting new medicine breakthroughs with best-in-class bioanalytical services. We are tirelessly committed to our customers by being solution-oriented and deadline-driven. . ....

  • Technical Analyst II/III

    2 weeks ago

    Boston, United States BioAgilytix Full time

    At BioAgilytix, we are passionate about premier science and the impact it has on our world. Our team of highly experienced scientists and professionals deliver tailored services for supporting new medicine breakthroughs with best-in-class bioanalytical services. We are tirelessly committed to our customers by being solution-oriented and deadline-driven. . ....

  • Analyst II/III

    3 weeks ago

    Boston, United States BioAgilytix Full time

    At BioAgilytix, we are passionate about premier science and the impact it has on our world. Our team of highly experienced scientists and professionals deliver tailored services for supporting new medicine breakthroughs with best-in-class bioanalytical services. We are tirelessly committed to our customers by being solution-oriented and deadline-driven. ....

  • Guideline Monitoring Analyst

    2 weeks ago

    Boston, United States Binding Minds Inc. Full time

    The Portfolio Guideline Monitoring Analyst (“The Analyst”) will be part of the Portfolio Guideline Monitoring and Portfolio Integrity Team within Portfolio Services. Portfolio Services provides each of Client’s investment teams with the data, controls, and support they need to ensure that their investment intent is accurately reflected in accordance...

  • Commercial Relationship Manager III

    3 weeks ago

    Boston, United States Eastern Bank Full time

    OBJECTIVE: The Relationship Manager (RM) III is highly independent and is considered a subject matter expert with significant experience and knowledge. The RM III will have a highly developed sense of deal quality and be comfortable discussing sophis Relationship Manager, Team Leader, Relationship, Commercial, Business Development, Manager, Banking, Business...

  • Business Analyst III

    4 weeks ago

    Boston, United States Mindlance Full time

    Position Summary The BEST Integration Sr. Business Analyst will be part of a team of System Integration (SI) staff and product vendor and Program staff that will design and implement tasks necessary to transition existing interfaces or implement new data-sharing strategies for the new cloud Financials solution. The team will be responsible for business...

  • Senior Business Systems Analyst

    4 hours ago

    Boston, United States Resource Informatics Group Full time

    Job Title Business Systems Analyst: III (Senior)- Location Boston, MA Release notes to vendor Need a bilingual candidate with proficiency in SpanishNeed technical systems analyst with fluency in Spanish. Coordinating developers and understanding of architectural solutions across technologies and Core banking. Partner with SMEs to translate functional use...

  • Analyst II/III

    3 weeks ago

    Boston, United States BioAgilytix Full time

    At BioAgilytix, we are passionate about premier science and the impact it has on our world. Our team of highly experienced scientists and professionals deliver tailored services for supporting new medicine breakthroughs with best-in-class bioanalytical services. We are tirelessly committed to our customers by being solution-oriented and deadline-driven. . ....