(USA Only) Procurement

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

This position is for United States residents only. You must be able to work Monday-Friday 8am-5pm Pacific Time.

This is a senior-level role that demands a high degree of ownership and expertise. You will serve as the "right hand" to our key stakeholders, with a deep understanding of budgeting mechanics, including P&L calculations, accounting entries, and resolving discrepancies through collaboration with business stakeholders, procurement, finance, accounting, and, when necessary, the Financial Technology team.

A thorough grasp of the procure-to-pay purchasing lifecycle, and its direct impact on budgeting methodology, is essential. You will be responsible for managing all budget vs. actuals analysis and overseeing procurement activities for several Platform Engineering teams (including Infrastructure, IT, and Security Engineering), focusing on their External Spend and Cost to Serve budgets. This includes ensuring that all trackers and systems are accurate and up-to-date with current spend data.

This role is highly stakeholder-facing, working closely with engineering managers, directors, VPs, and partner teams such as Strategic Finance (a primary consumer of data outputs), Accounting, Strategic Sourcing, and Financial Operations. Additionally, you will be expected to provide timely, accurate ad hoc reporting and analysis for various project evaluations and strategic initiatives.

Responsible for budget tracking and reporting for Platform Engineering External Spend and Cost to Serve spend at project and budget line item level. The selected individual will be fully cross-trained in all activities performed by the team, become a subject matter expert of the end-to-end procure-to-pay process at Uber, and be capable of appropriately directing, prioritizing the execution of work, resolving escalations, as well as hands-on performing the job responsibilities listed below as related to budgeting, forecasting and associated purchasing/procurement activities end-to-end.

Budget/Forecast/Actuals Management

• Manage updates to two several hundred million dollar Platform Engineering budgets at the project level, including ownership of complex, high-cost budgets and collaboration with stakeholders.

• Develop software solution requirements for budgeting processes to manage all budget/actuals data.

• Align with budget owners for re-forecasting, reviewing actual spend trends, and parsing the General Ledger to ensure accurate mapping of transactions, amortization, and accruals. (Semi-automated and manual mapping methods)

• Coordinate with strategic finance to provide variance explanations and prepare bottom-up forecast submissions (Cash & P&L)

Annual Planning

• Support annual planning for two several hundred million dollar budgets by providing detailed baseline spend data and leading cross-time zone planning reviews.

• Facilitate reviews with department owners to prioritize decisions if over target.

• Clean up and consolidate the bottom-up plan for strategic finance submission once all inputs are complete.

Quality Control & Purchase Request Approvals:

• Validate accounting codes, project selection, and available budget against forecasts during the Coupa approval cycle for each purchase.

PR/PO Creation, Maintenance & Compliance:

• Review and create Purchase Requests (PRs) and Purchase Orders (POs) for policy adherence, proper coding, and compliance with procedures.

• Ensure timely approvals and issuance of POs, confirming sufficient funds for invoicing and escalating when necessary.

• Facilitate Goods Receipt through Advanced Shipment Notification and Lease Exhibit processing.

• Validate received invoices against contractual amounts.

Procurement Helpdesk:

• Resolve internal and external inquiries related to purchases, supplier onboarding, invoicing, and payment escalations.

• Proactively review invoices for accuracy against purchase orders and contracts to maintain a monthly on-time payment rate of 95% or higher.

• Ensure timely resolution of invoice holds and payment issues, coordinating with stakeholders as needed.

• Collaborate with internal teams and suppliers to resolve pending issues.

• Provide transactional and review support on PR/PO processes as requested.

• Serve as a subject matter expert and liaison between business stakeholders, Sourcing, Finance Operations, Accounting, and suppliers.

Reporting:

• Prepare reports and basic data analysis, including On-Time-Payment rates, After-the-Fact Purchase Orders, PO balances, contracted vs invoiced amounts, and other requested reports.

• Deliver timely ad hoc and recurring reports according to specifications.

• Create and maintain clear, accurate visualizations and reports for financial management and spend analysis by category and business team.

Data Integrity Validation:

• Ensure information consistency and resolve discrepancies across systems like Coupa, Oracle, and ServiceNow as per established procedures.

Governance and Cadence:

• Support the creation and automation of dashboards to track team performance on SLA, KPI, and other metrics on a weekly, monthly, and periodic basis.

Contracts:

• Act as the liaison between the business, Sourcing, and Legal teams to streamline and facilitate the contract renewal process.

Requirements:

• [Must] Strong understanding of Procure-to-Pay downstream operations.

• [Must] Program Management Certification (PgMP, PMI, or equivalent).

• [Must] Prior experience in program management and/or operations management.

• [Must] Business English fluency.

• [Must] Operational mindset with a focus on execution.

• [Must] Ability to diagnose and resolve system and process issues by collaborating with stakeholders.

• [Must] Experience working in FP&A (Financial Planning and Analysis) organizations.

• Diligent problem-solving skills, taking accountability for decisions and actions.

• Ability to prioritize and execute tasks in a fast-paced environment, making sound decisions with strong attention to detail.

• Strong analytical background and proven thought leadership.

• Experience working in fast-paced operations environments with rigorous SOX compliance and areas requiring process optimization.

• Solid understanding of customer service environments, managing stakeholders from intern to Senior Director levels.

• Excellent verbal and written communication skills.

• Expert in Google Sheets/Excel, including advanced formulas (IF statements, vlookup, PivotTables, Charts, ImportRanges, queries, arrays, macros).

• Highly proficient in process documentation and interested in process design/optimization.

• Self-motivated, able to work independently and as part of a team.

• Proficient with Google Docs and Google Slides/PowerPoint.

• Willingness to work PST hours.

Preferred:

• Experience with both cash-basis and P&L (amortization/depreciation) calculations and budget forecasting.

• Experience working with mixed business support models (full-time employees & outsourced teams).

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Estimated Pay Range: The estimated pay range for this position is USD $49.63/Hr. - USD $60.00/Hr. and is a Non-Exempt role. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.