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Food Runner

4 months ago

Pittsburgh, United States Standard Market Full time

A Food Runner, or Server Assistant, is responsible for supporting waitstaff in carrying beverages and meal items to designated tables. Their duties include communicating with Waiters to determine their needs, carrying food items from the expediting counter to the right table and helping with cleanup duties after the conclusion of service.

Food Runner duties and responsibilities

The responsibilities and duties of a Food Runner center around their ability to deliver food correctly to the customers who ordered it. That may seem simple, but there's actually quite a bit more involved in being a Food Runner including these major duties and responsibilities:

  • Deliver food orders to customers quickly and accurately
  • Uphold sanitation and food safety principles
  • Bus tables by removing dirty dishes and trash
  • Check in with customers to ensure their experience is satisfactory
  • Relay reports of customer satisfaction to the management and relevant parties
  • Ensure patrons have all the appropriate tableware they need to properly enjoy their food
  • Assist setting up tables before service with appropriate utensils, napkins and decorations
  • Handle various impromptu requests from customers