Counter Server

3 weeks ago

Charlotte, United States Harriet's Hamburgers Full time
Description
Counter Server / Front-of-House

We seek experienced and enthusiastic servers to join our famous Harriet's Hamburgers team At Harriet's Hamburgers, we believe that every job has the potential to help you be the best you can be, and we are committed to fulfilling that promise.

Why Work with Us?

Harriet's Hamburgers Signature Employment Benefits:
  • Equitable & Fair compensation (Highly Competitive Hourly + Full tips)
  • Employee discounts
  • Growth opportunities
  • PTO (for full-time employees)
  • Health Insurance (for full-time employees)
  • Dental & Vision Insurance (for full-time employees)
  • 401K (for full-time employees)
Job Overview

As a Counter Server / Front-of-House (FOH) Team Member, you will be the face of our company and the first step in providing quality service and hospitality to our guests. Your responsibilities will include:
  • Warmly greeting guests as they enter and leave the restaurant
  • Accurately describing dishes and making appropriate recommendations
  • Correctly entering orders into our Point-of-Sale system
  • Processing payments and serving food or beverages at the counter
  • Maintaining a clean and organized workspace
  • Providing quick, friendly, and accurate service
  • May be requested to run food to guests tables, clear tables and keep all aspects of the dining room area clean.
Qualifications

We are looking for applicants who exhibit the following qualities:
  • Prior customer service experience
  • A true "people person" providing exceptional and gracious service
  • Experience working with a Point-of-Sale system
  • Ability to work quickly and independently in a fast-paced environment
  • Strong multi-tasking skills
  • Competency in counting money and processing payments
  • Ability to work effectively and efficiently even in stressful situations
  • A genuine commitment to excellence and success
  • Consistency and reliability
  • Cheerful and positive attitude
  • Values teamwork and loves serving and helping others
Applicants must be able to:
  • Smile and maintain eye contact
  • Speak enthusiastically
  • Make emotional connections with guests
  • Stand for extended periods
Average Rate: $18 / hour (Average rate includes hourly wage + average hourly tip earnings)

Apply Now

We encourage you to complete your application completely and let us know your availability. Add a cover letter to help us understand your unique personality. Please submit your resume via Indeed, and we look forward to meeting you. Your success is our success

Requirements
  • Prior customer service experience
  • A true "people person"providing exceptional and gracious service
  • Experience working with a Point of Sale system
  • Ability to work quickly and independently in a fast-paced environment
  • Strong multi-tasking skills
  • Competency in counting money and processing payments
  • Ability to work effectively and efficiently even in a stressful situation
  • A genuine commitment to excellence and success


Company Information
Beginning as a food stall at Optimist Hall in Charlotte, NC, Harriet's Hamburgers is expanding to Ballantyne, Concord, Matthews, and beyond spreading kindness one hamburger at a time.

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