Hospice Registration Representative
1 month ago
At Crossroads Hospice & Palliative Care, the supporting roles of our office teams go beyond paperwork and administrative tasks. All of our teams are integral parts of the compassionate care provided to our patients and their families. While our caregivers offer invaluable medical support, our contribution is to ensure every aspect of our patient's needs is heard and met. Our relationships are built on trust, serving as the linchpin of communication among our interdisciplinary teams.
We believe that end-of-life care should never feel transactional, regardless of economic factors. Every person we care for deserves to be treated with dignity, compassion, and respect, no matter the circumstances. Together, we strive to make each moment count, providing comfort and meaning not just to the patients but also to their loved ones who will cherish these memories forever.
Consider joining us on this journey where your dedication to exceptional work can truly make a difference in the lives of those we serve. Together, we can create lasting impacts that transcend medical treatment.
Registration Representative Qualifications & Responsibilities:
- 1+ year of experience in a sales, marketing or customer-facing role
- Prior healthcare, hospice or home health experience and/or knowledge preferred.
- Travel to homes and/or facilities to review and complete consent paperwork, initiating the admissions process for patients and their families.
- Excellent verbal and written communication skills
- Prior experience in navigating and de-escalating conversations with a high level of emotional intelligence
- Active Driver's License and Vehicle Insurance
- Reliable personal transportation
- Maintaining a respectful, professional and comforting presence in all interactions
- Ability to travel to homes and facilities to meet with patients and families
- Monday to Friday, 10:00 AM to 6:30 PM
- Health, Dental, Vision & 401k with match
- Competitive Compensation
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