Veterinary Client Service Representative

3 weeks ago

Fayetteville, United States Best Friends Animal Hospital and Pet Hotel Full time

Description Position at Best Friends Animal Hospital and Pet Hotel Amazing full-time or part-time Customer Service Representative needed to join our talented team at Best Friends Animal Hospital in Fayetteville, ARSchedule: 7am-6:30pm or 8am-6:30pm (1 hour lunch) and every other Saturday is required. Some key benefits for full-time employees include: Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptionsTop quality medical, dental, and vision insurance plus health savings account and flexible spending account Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locationsGenerously subsidized backup and ongoing care support for children, adults, and petsMental health benefits including coaching and therapy sessions401k with employer contribution and no waiting periodContinuing education and development support through our library of free CE courses and paid time off to completeA day in the life of our Customer Service RepresentativesMeet, greet, and assist a variety of guestsHandle inquiries and exceed expectations with outstanding serviceListen and provide solutions for guestsMaintain appointment schedule for day and upcoming appointmentsBalance flow of patientsMaintain client records and tender paymentsMaintain the cleanliness of rooms and lobbyWork hard but have fun doing itLearning all day every dayWhy join Best Friends?We are a fast-paced, high volume general practice. We pride ourselves in offering high quality medicine and diagnostics, as well as excellent client education and communication. Our goal has always been to build lasting and trustworthy relationships with our clients. We work as a team to support each other on a daily basis with morning rounds and open lines of communication among peers and specialists. We have a team of senior doctors and technicians who will invest in your success by providing mentorship and career growth opportunities.Joining Thrive Pet Healthcare opens a world of growth and career advancement.Teamwork: Experience what it is like to join a company that hopes you find a home. We foster a positive environment centered on YOU. We promote an emotionally intelligent work environment and a positive work/life balance.Growth and Development: We invest heavily in our employees with opportunities for growth and development. Take on leadership development programs and goal setting to create big possibilities for your career and life. Develop within the company; be mentored and grow from the minute you are hired.Like what you have read so far? Take the next step and apply We celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

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