Clinical Care Coord/RN

1 month ago

Dover Foxcroft, United States Northern Light Health Full time
Northern Light Mayo Hospital

Department: Medical Surgical Unit

Position is located: Mayo Hospital- Dover-Foxcroft, ME

Work Type: Full Time

Hours Per Week: 40 Hour/Week

Work Schedule: 7:00 AM to 3:30 PM

Summary:

The Clinical Coordinator is an important part of the health care team. Utilizes knowledge of quality care standards to enhance patient experience and comply with health care standards. Maintenance of electronic systems that support quality reporting and population management. Works in conjunction with other health care professionals to provide quality team based care to the patients. Must be able to perform administrative duties in a the fast paced medical care environment. Must manifest a positive and caring attitude at all times and possess the flexibility to change as needed. The Clinical Coordinator reports to the Nurse Manager.

Responsibilities:
•Maintains the patient's chart and updates the registry as needed. •Performs patient call backs per provider's instructions. •Performs accurate, legal and ethical documentation at all times. •Follows up as indicated on INRs, labs, referrals, and open orders to ensure patient compliance . •Works as part of a team dedicated to maximizing office visits and assuring quality care for the people we serve. •Treats all internal and external customers with respect and dignity. •Assists office practitioners as directed.

Other Information:

BLS Required.

Competencies and Skills

  • Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
  • Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
  • Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
  • Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
  • Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
  • Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
  • Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
Credentials
  • Required Registered Nurse
Education
  • Required Associate's Degree
Working Conditions
  • Work with computers, typing, reading or writing.
  • Prolonged periods of kneeling.
  • Lifting, moving and loading 20 to 30 pounds.
  • Prolonged periods of walking.

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