Boutique Hotel Front Desk Agent
3 weeks ago
Who you are You love to serve others and find the joy insolving problems. There are no tasks too big or small for you and you are always looking for something to do. You're working on building your professional resume and love beautiful office views. You look for opportunities to make someone have a wonderful experience. What you'll be doing + Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned the type of room requested and the correct rate is charged. + Checks out the guest at end of stay. Ascertains guest satisfaction collects keys, posts late charges and presents a bill to the guest. Settles bill accurately through credit card or cash transaction. + Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with resort services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with a guest will be in person and by phone. + Maintains a balanced bank assigned by the hotel. Makes a change, cashes checks, and manages the cash drop procedure, as well as, any billing matters. Reconciles all transactions at the close of each shift. + Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. + Accepts reservations, changes, and cancellations. Answers all guest calls and questions via email or phone. + Assists with the responsibilities and duties of Concierge and Guest Experience Services + Provides basic troubleshooting support for in-room services such as the Internet, TV movies, games, and Web service. + Ensure immediate response is given to any and all guest comments and concerns and inform the immediate supervisor of concerns and assist in implementing corrective measure when necessary + Have a comprehensive knowledge of hotel availability and current rates and/or special events (which may have an impact on occupancy and availability) + Effectively monitors all daily operations in the lodging office for both the staff and the guests + Possess fluent knowledge of local restaurants, special events, city attractions, amenities, and directions + Other duties as assigned Compensation: $20.50/hour + Hotel and Restaurant Discounts + Growth and Developmental Opportunities + 9 Paid Holidays + Health Insurance Benefits - Including Dental and Vision Options + 5 Days PTO after your first year Powered by JazzHR
-
Hotel Front Desk Agent
3 weeks ago
Colorado Springs, United States Doubletree by Hilton- Colorado Springs Full timeDescription We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...
-
Hotel Front Desk Agent
4 weeks ago
Colorado Springs, United States Doubletree by Hilton Colorado Springs Full timeJob DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...
-
Hotel Front Desk Agent
4 weeks ago
Colorado Springs, United States Doubletree by Hilton Colorado Springs Full timeWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication...
-
Front Desk Agent
2 weeks ago
Colorado Springs, United States Aimbridge Hospitality Full timeStarting hourly rate: $15.00 Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities inclu Front Desk, Agent, Hospitality, Operations, Hotel, Reservations
-
Boutique Hotel Front Desk Agent
1 week ago
Dripping Springs, United States Whim Hospitality Full timeWho you are You love to serve others and find the joy in solving problems. There are no tasks too big or small for you and you are always looking for something to do. You're working on building your professional resume and love beautiful office views. You look for opportunities to make someone have a wonderful experience. What you'll be doing Checks in...
-
Front Desk Agent
2 weeks ago
Colorado Springs, United States Highgate Hotels, Inc. Full timeThe Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. This position pays $15.50 an hour. This Front Desk, Agent, Hotel, Office Agent, Operations
-
Front Desk Agent
2 weeks ago
Colorado Springs, United States Courtyard Colorado Springs North Air Force Academy Full timeThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full-Time position and the ideal candidate will have open availability. The salary range for this position is $15.00 - $19.20 per hour based on previous work experience.Who Are...
-
Front Desk Agent
2 weeks ago
Saratoga Springs, United States New Castle Hotels & Resorts Full timePosition: Front Desk Agent Location: Saratoga Springs, NY Front Desk AgentHow can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person -- and last person -- a guest speaks to so your genuine welcome and...
-
Front Desk Agent
2 weeks ago
Colorado Springs, United States Courtyard Colorado Springs North Air Force Academy Full timeJob DescriptionJob DescriptionThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full-Time position and the ideal candidate will have open availability. The salary range for this position is $15.00 - $19.20 per hour based on...
-
Front Desk Agent
5 days ago
Colorado Springs, United States Residence Inn Colorado Springs First and Main Full timeJob DescriptionJob DescriptionThe Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various days of the week. Hotel experience is preferred. The salary range for this...
-
Hotel Front Desk Receptionist
2 days ago
Saratoga Springs, United States Spa City Motor Lodge Full timeDescription Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...
-
Hotel Night Auditor and Front Desk
2 days ago
Lithia Springs, United States Springhill Suites Lithia Springs Full timeHiring Immediately for a **FULL TIME (5 days).** **Three (3) days Second Shift: 3pm-11pm** **Two (2) days Night Audit: 11pm-7am** Please send a resume through Indeed. **Springhill Suites by Marriott Lithia Springs** **960 Bob Arnold BLVD** **Lithia Springs, GA 30122** - **Marriott & Fosse Experience is a PLUS but not necessary.**: - **Ability to speak...
-
Front Desk Agent
3 days ago
Colorado Springs, United States Residence Inn Colorado Springs First and Main Full timeThe Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various days of the week. Hotel experience is preferred. The salary range for this position is $14.00 - $18.20 per...
-
Front Desk Agent-PM-20.00 HR>
1 week ago
Glenwood Springs, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Hotel Glenwood Springs [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...
-
Hotel Front Desk Receptionist
7 days ago
Saratoga Springs, United States Spa City Motor Lodge Full timeJob DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested...
-
Front Desk Agent
3 weeks ago
Saratoga Springs, United States BBL Hospitality Full timeJob DetailsJob Location Residence Inn Saratoga - Saratoga, NY Position Type Full Time Salary Range $16.00 - $18.00 Hourly Job Shift Any Job Category Hospitality - Hotel DescriptionCOME AND JOIN OUR AMAZING TEAM!$16-$18/hourFlexible shifts including Holidays and evenings Most positions do require weekend and holiday availability. We are pleased to share the...
-
Hotel Front Desk Clerk
1 week ago
Saratoga Springs, United States Spa City Motor Lodge Full timeDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy...
-
Front Desk Agent
2 weeks ago
Altamonte Springs, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Front Desk Agent
2 weeks ago
Colorado Springs, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Front Desk Agent
2 weeks ago
Colorado Springs, United States Highgate Full timeOverview The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. This position pays $ an hour. This position has no deadline to apply. Highgate offers a generous benefits package that includes...