Customer Service Representative
4 weeks ago
Customer Service Representative Primary Purpose of the Job: Delivers the desired customer experience by providing high quality service and completing teller transactions accurately including using effective listening to identify customer needs and cross selling products and services in order to deepen customer relationships. Works as a productive, cooperative, and engaged team member to serve customers and reach individual and branch goals. Essential Duties: Follows First State Bank's established guidelines for accurately processing all customers' transactions, while maintaining acceptable cash balancing records. Understands and follows First State Bank's policies, procedures, and guidelines. Adheres to cash controls including cash drawer limits, buy/sell procedures, dual control, and other applicable procedures. Provide excellent customer service and build trusting relationships with customers, showing a sincere interest in the customer and their financial success. Protect the bank's assets by adhering to all security, confidentiality, and compliance/regulatory policies. Effectively handle customer complaints and resolve issues by working with customers and management to identify mutually beneficial solutions. Build strong customer relationships by using effective listening skills to gain insight into customer needs and identifying opportunities to benefit the customers, efficiently resolving problems, and providing superior quality service in a professional, efficient, and courteous manner. Actively listens, provides timely and helpful information, shares, collaborates and participates in team discussions. Maintain product knowledge and stay up to date with product and promotional changes. Actively engage in communication with supervisor through coaching and professional development. Create and maintain a courteous and professional relationship with co-workers while maintaining timely and prompt daily attendance. Other Duties: Other duties as assigned Required Preparation and Experience: High School diploma or equivalency (GED) Six months of experience as a teller in a financial institution or as a retail sales representative/cashier Additional Position Requirements: Demonstrate proficiency with technology and software and ability to operate standard office equipment for extended periods of time. This work involves standing most of the time with brief periods of walking or sitting and may occasionally require lifting and/or moving up to 25 pounds. Exposed to potentially hazardous conditions, such as robbery. Receives detailed instructions and procedures to be followed on an annual basis to minimize risk. Excellent communication skills, orally, written, and mathematical skills Ability to manage difficult situations Ability to work with a variety of technology, such as mobile services and online banking Ability to travel to branch locations when necessary Ability to work Saturdays and some evenings required What Can We Offer You: Working with an energetic team focused on making our customers financially successful An opportunity to grow your career and do amazing things Collaborative and energetic work environment Incentive program based on performance Paid Time Off (PTO) and Paid Holidays for Full Time/Part
-
Customer Service Representative
4 weeks ago
St. Clair Shores, United States Michigan Staffing Full timeCustomer Service RepresentativePrimary Purpose of the Job:Delivers the desired customer experience by providing high quality service and completing teller transactions accurately including using effective listening to identify customer needs and cross selling products and services in order to deepen customer relationships. Works as a productive, cooperative,...
-
Customer Service Representative
1 week ago
Upper St Clair Twp, PA, United States Circle K Stores, Inc. Full timeStore 2743127: 14 Fort Couch Road, Pittsburgh, Pennsylvania 15241 Shift Availability Flexible Availability Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer...
-
Customer Service Representative
4 days ago
Upper St Clair Twp, PA, United States Circle K Stores, Inc. Full timeStore 2743127: 14 Fort Couch Road, Pittsburgh, Pennsylvania 15241 Shift Availability Flexible Availability Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer...
-
Customer Service Representative
19 hours ago
Upper St Clair Twp, PA, United States Circle K Stores, Inc. Full timeStore 2743127: 14 Fort Couch Road, Pittsburgh, Pennsylvania 15241 Shift Availability Flexible Availability Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer...
-
Customer Service Associate
2 weeks ago
St. Clair Shores, United States Michigan Staffing Full timeCustomer Service AssociateModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers...
-
Customer Service Associate
2 weeks ago
St Clair Shores, United States Michigan Staffing Full timeCustomer Service Associate Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers...
-
Customer Service Representative I
12 hours ago
Norton Shores, United States Kelly Full timeAt Kelly® Science, Engineering, Technology & Telecom (SETT), we’re passionate about helping you find a job that works for you. How about this one? We’re hiring a Customer Service Representative I for an opportunity in Norton Shores, Michigan. With us, it’s all about finding the job that’s just right. Customer Service Representative I Norton...
-
Assistant Customer Service Manager
1 week ago
St. Clair Shores, United States Nino Salvaggio International Marketplace Full timeNino Salvaggio is currently looking for an Assistant Customer Service Manager for our St Clair Shores location.RESPONSIBILITIES:Assist customer service manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent customer service and satisfactory results.Assist...
-
Customer Service Associate
1 day ago
St Clair Shores, United States Michigan Staffing Full timeCustomer Service Associate - Temporary Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues...
-
Customer Service Associate I
3 days ago
St. Clair Shores, United States Dollar Tree Full timeCustomer Service AssociateWe're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:Assist customers with questions and recommendationsManage sales transactions while working assigned cash registerMaintain security of cash and protect company...
