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Workday Product Manager

4 months ago

Rockford, United States Mercy Health Full time

Overview:

The Workday Product Manager is responsible for the governance, planning, and execution activities surrounding Workday Financial, SCM, and HCM Systems. They are responsible for aligning the technology and business teams strategies, systems analysis, requirement definitions, systems integration, testing, and support of Workday in alignment with key business objectives. The Workday Product manager is also responsible for the daily duties and assigned tasks of the Workday System Administrators.

Responsibilities:
  • Drive Workday application roadmap at an enterprise level in collaboration with cross-functional stakeholders to achieve the product vision and strategically aligned prioritization.
  • Builds close relationships with the functional teams to understand requirements to innovate, grow, improve efficiencies, address compliance requirements, complete change request and enhancement projects.
  • Apply agile methodologies to manage and evaluate the Workday backlog, of change requests, enhancements and drive prioritization of items and release cycles.
  • Plan and drive Workdays semi-annual system releases and new module implementations, ensuring minimal disruption to daily operations.
  • Build and advocate for organizational processes and culture to achieve team and business objectives.
  • Lead, mentor, and coach a team of Workday System Administrators; drive alignment of prioritized responsibilities, manage capacity, skills development and team member retention.
  • Establish a culture of continuous improvement and implement feedback loops with all stakeholders.
  • Partner with department leads to develop business cases inclusive of project budgets, evaluating risk levels, legacy system impacts, stability, organizational policies and reliability.
  • Drive the execution of new Workday integrations and coordinates with functional leaders, system administrators, and vendors.
  • Apply creative solutions to design workflows and procedures with strong attention to detail.
  • Review project plans to plan and coordinate project activity.
  • Establish strong working relationships with Executive Sponsors, department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  • Exhibits leadership by confidence in self and others, inspires and motivates others to perform well, effectively influences actions and opinions of others.
  • Performs other duties as assigned.

CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

EDUCATION & EXPERIENCE

  • Requires professional level knowledge of Workday system configuring, product design, and supporting software applications.
  • Completion of a Baccalaureate degree & minimum of eight years experience in a leadership role in information systems (Masters degree is a plus)
  • OR Associate's degree in relevant field of study and minimum of ten years experience in leadership role in information management

CERTIFICATION/LICENSURE

  • ACP Agile, Product Management or PMP preferred
  • Workday functional certifications (HCM, Financial)

ADDITIONAL REQUIREMENTS

  • 8+ years of experience supporting Workday.
  • Experience utilizing integrations, leading system customizations, migrating data, and testing.
  • Prior working history as a Workday Product Owner, Senior Systems Administrator or similar leadership role.

OTHER SKILLS AND ABILITIES

  • Strong leadership with direct reports and indirect stakeholder teams
  • Excellent program management skills to drive deadlines, budget and prioritization
  • Strong understanding of the principles of product management
  • Outstanding analytical and problem-solving abilities.
  • Demonstrated interpersonal skills, including the ability to influence diverse stakeholder groups and communicate technical concepts to non-technical individuals

WORK ENVIRONMENT

The noise level in the work environment is usually

Occupational Exposure: Category C - No partners in the specified job classification have occupational exposure.

AGE OF PATIENTS SERVED

Non-Specific Task (N/A)

INFORMATION ACCESS

Partner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director.

WORK CONTACT GROUP

Partners, physicians, patients/family, visitors, vendors

SPECIAL PHYSICAL DEMANDS

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit and stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

LEVEL OF SUPERVISION

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; employee adherence to annual education and certification requirements

SUPERVISES

Directly supervises Workday System and Security Administrators or other Digital Technology Solution partners as needed. Supervisory responsibilities are conducted in accordance with directives of management, the organization's policies, and applicable laws.