Second Shift Parts and Service Counter Salesperson

2 months ago


Saginaw, United States Wieland Full time

At Wieland International, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at Wieland International is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our stores throughout the years.Available Benefits Medical, Dental & Vision Insurance401K Plan + MatchVacationShort/Long Term DisabilityGrowth opportunitiesPaid TrainingAppreciation LunchesFamily owned and operatedLong term job securityHealth and wellnessDiscounts on products and servicesResponsibilitiesMust consistently provide excellent customer service experience.Refer to electronic parts catalogues and parts manuals to identify the correct truck parts for specific make, model and year of truck.Ability to locate the items from the warehouse and issue the parts and accessories to mechanics and to customers from the parts counter.Must be able to locate availability of the parts if the dealer is out of stock.Handle any questions from the customer regarding updates on their vehicles.Handle customer pickup and drop offs of trucks.Update repair orders with notes and schedule appointments for customers.Cleanliness must be maintained in the work area.Other duties as assigned.QualificationsOrganizational skills and follow through.Required to frequently lift and/or move up to 50 lbs. and occasionally assist in lifting or moving up to 100 lbs. using upper body strength and mechanical lifting equipment.Required to spend long hours sitting or standing.Must possess the ability to deal tactfully with customers, co-workers, and general public.Must be self-motivated, hardworking, and dependable person.Must possess the ability to be adaptable and willing to perform assignments beyond normal duties when asked.Must possess the ability to follow instructions and to accept constructive feedback.Must have basic knowledge of Microsoft Windows 10 and Excel.High school diploma or GED equivalent.Associates degree preferred or equivalent experience in field.Fork Truck License preferred.Computer skills using ADP Dealer Management system and various OEM inventory catalogue programs preferred.Heavy Duty Truck: 1 year (Preferred)Sales: 1 year (Preferred)Must be available for night shifts (4pm-12pm)We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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