System Administrator III
3 weeks ago
EnDepth Solutions is a growing and dynamic company searching for a highly skilled System Administrator III
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Requirements:
- 1. Fifteen (15) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required.
2. Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.
3. DoD 8570 compliance with Information Assurance Technical (IAT), Level III or higher is required.
1. Provide support for implementation, troubleshooting and maintenance of IT systems
2. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
3. Manage the daily activities of configuration and operation of IT systems
4. Provide assistance to users in accessing and using IT systems
5. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
6. Provide support for the escalation and communication of status to agency management and internal customers
7. Optimize system operations and resource utilization, and perform system capacity analysis and planning
8. Provide in-depth experience in trouble-shooting IT systems
9. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
10. Provide support for the dispatch system and hardware problems and remains involved in the resolution process
11. Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
12. Support the design of systems, mission architecture and associated hardware
13. Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
14. Analyze and resolve complex problems associated with server hardware, applications and software integration
- MUST have a TS/SCI Clearance w/ FS Poly
Our professional staff bring high-level technology skills and industry knowledge and work closely with clients to design and implement a security solution closely tied to enterprise objectives. EnDepth Solutions is a Service Disabled Veteran Owned Small Business (SDVOSB) with numerous prime and sub contracts with customers in the Intelligence Community.
Benefits Summary:
We are proud to offer our employees a selection of high-quality benefits, including:
- Competitive Salaries
- Employer-Funded Health Insurance
- Employer-funded Health Savings Account (HSA)
- Dental, Vision & Life Insurance
- Short-term and Long Term Disability plans - 100% Employer paid
- Safe-Harbor 401(k) Retirement Savings Plan
- 10 Holidays and competitive Paid Time Off (PTO) and Comp Time
- Professional Development and Educational Reimbursement
- Employee Referral Bonus
- Company Sponsored Events
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