Customer Care Coordinator
4 weeks ago
The San Diego based Customer Care Coordinator will help drive the flow of relationships between customers, installation teams and management. Our ideal candidate is constantly searching for ways to do things better. Every day is about seeing opportunities and building best practices Join this fast-growing organization and make us better
WHAT YOU'LL BE DOING | THE ROLE
- Contribute to an excellent co-worker and customer experience by helping move projects forward with good communication and excellence.
- Communication of specific client needs with teams and Management
- Processing paperwork to help each stakeholder receive their needed information.
- Communicating logistical changes and installation issues.
- Problem solving with teams locally and in other locations.
- 5+ years of Customer Service Experience
- Microsoft Office Suite experience is required. Must be able to create professional business correspondence in Word, organize tracking spreadsheets in Excel and use Outlook for communication and calendaring
- Modest or extensive construction background a plus but not required.
- High school diploma
- $20-22/HR DOE
- Competitive Salary
- Health, Dental and Vision Insurance
- PTO
- 401k
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