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Job Description:
Job Title: Custodian
Department: Grocery
FLSA: Non-Exempt
General Function
Provides prompt, efficient and friendly customer service. Responsible for store cleanliness, inside and out.
Core Competencies
- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home, Service Managers
Positions that Report to you: None
Primary Duties and Responsibilities
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible.
- Assists customers by:
- escorting them to the products they're looking for
- securing products that are out of reach
- loading or unloading heavy items
- making note of and passing along customer suggestions or requests
- performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call
- Orders cleaning products as needed; audits invoices for correctness (where applicable)
- Responsible for total store cleanliness and appearance, inside and out.
- Including but not limited to sweeping, mopping, waxing, buffing, vacuuming, power washing, scrubbing, dusting, shampooing of carpets, sanitizing
- Changes ceiling lights Monitors plumbing, fixtures, coolers, and freezers and notifies supervisors as needed
- Installs and replaces towel, paper, and soap dispensers when needed
- Empties the garbage and crushes cardboard
- Assists customers with their needs
- Conducts inventory on products for costs and amounts used every quarter
- Responsible for equipment maintenance
- Unclogs drains where needed
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Does price checks, returns carts from parking lot, and sacks for customers as needed
- Cleans cooling systems and filters for the store
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
- Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions
- Must be able to add, subtract, multiply and divide whole numbers
- Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing
No education or experience requirements
Physical Requirements
- Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
- Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
- Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions
This position is exposed to noise, temperature extremes, dampness, dirt, and chemicals/solvents.
Equipment Used to Perform Job
Scrubber, buffer/swing machine, mop, hand scraper, screw driver, wrench, and hand tools, power hand tools, vacuum
Contacts
This position has daily contact with suppliers/vendors, the general public, customers and co-workers.
Are you ready to smile, apply today.