Houseman

4 weeks ago


Asheville, United States The Radical Full time
Description

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and performing any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity

Responsibilities

•Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
•Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
•Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
•Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
•Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms

Qualifications

•This role requires a strong emphasis on putting the guest first and providing exceptional customer service
•Solid work ethic and excellent organizational, time management, and communication skills
•1 year experience as a houseperson or housekeeper strongly desired
•Must have graduated high school or received an equivalent certification (GED)
•Experience with a variety of cleaning products and techniques
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