Customer Service Sales

3 weeks ago


Arroyo Grande, United States California Hardware LLC Full time
Primary Responsibilities:
  • Responsible for being positive while greeting customers and and giving the best customer service to win the hearts of our community.
  • Customer Service Sales will be assisting customers find products and services that will give them a solution to their needs.
  • Training will be a consistent part of all sales positions, so that there is constant and never ending learning environment.
  • Merchandising and service standards will be done as an all store team without boundaries.
  • Encouraging our customers to take advantage of the rewards program by informing them about the benefits and building long term relationships
  • Protect customer information per company policy and State law
  • Maintain confidentiality
Other Duties and Responsibilities:
  • Ad Set, Price Changes, Replenishment, Housekeeping, Inventory counts
  • Use equipment properly and with care
  • Perform other duties as assigned
  • Ability to work various shifts as required including weekends, evenings and holidays.
  • Continuous training and development on products and services, through hands on and online trainings.
Requirements
  • Prior experience in retail, customer service or other work environment involving contact with the public.
  • Ability to lift up to 40 pounds on an occasional to frequent basis.
  • Ability to spend up to 100% of his/her working time standing or moving around the store. Physical activities include lifting merchandise, bending, stooping, and reaching on a frequent basis
  • Adherence to Company policy and procedures is required.
  • Regular attendance is required.
Additional Information:
  • Effective verbal and written communication skills.
  • Basic math and reading skills, legible handwriting, and attention to detail.
  • Ability to work as part of a team and interact effectively with others.
  • Critical features of this job is described within this job description. Job responsibilities may change at any time due to business needs.
  • Reliable Transportation a must


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