Network Delivery Engineer
2 months ago
About the role:
As a Professional Services Delivery Network Engineer at Secure Data Technologies, you will have the opportunity to make an impact from day one, working with one of the region’s most innovative technology companies in an exponentially growing market. You will be part of a dynamic team that creates amazing client experiences.
The Professional Services Delivery Network Engineer will work with our clients to ensure their infrastructure and cloud projects are designed, built, and implemented according to Secure Data’s gold standard. You will be eyes, ears, and hands implementing projects for dozens of multi-national corporations. A successful candidate will be ambitious, curious, and eager to work with our clients.
Ultimately, you will act as our brand’s expert to our clients. If you have experience building and designing infrastructure products, we’d like to meet you
What you'll do:
Deliver project deliverables as defined in project statements of work
Build, install, and configure router, switch, firewall, server, storage, and security solutions
Troubleshoot and resolve network issues, including hardware and software problems
Collaborate with team members to develop and implement network security solutions
Assist sales, product development, and architecture teams with product design
Work with key partners to implement their technologies for our clients
Direct vendor escalations for client issues
Partner with our vendors to design technical solutions
Create knowledge base articles for internal operations
Direct vendor escalations for client issues
Perform maintenance on internal and external customer systems
Develop governance, process, and procedure documentation for each SDTI client
As needed, participate in certification testing for identified OEM partners
Requirements for this role:
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Thorough understanding of or the ability to quickly learn about a technology or product
Education and Experience:
Bachelor’s degree in related field, which may include Computer Science, Business, or Engineering (Desired)
At least five years of related experience required
At least one industry recognized certification
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
About Secure Data
Secure Data Technologies offers excellent compensation and benefits packages commensurate with the skills and experience this position requires. If you’re interested in improving and exceeding your professional and financial career goals and want to work with some of the industry’s best, contact us about joining our team.
Secure Data Technologies, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.
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