People Services Manager

4 weeks ago

Washington, United States Arlo DC Full time

Arlo Washington DC, soon to be added to the Arlo Hotels portfolio is now seeking a dynamic People Services Manager.

In the lifestyle hospitality industry, people make the difference. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment. Here at Arlo we ask all our team members to be themselves and embrace it Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more"......

Arlo Washington D.C. will comprise 229,846 square feet, which includes the restoration and preservation of the original 42,942-square-foot, five-story building, The Harrison Apartment, D.C.'s oldest known surviving conventional apartment building that has stood since 1882. Arlo Hotels is adding 186,904 square feet of space to the property, where the sixth through 12th floors, the penthouse, four meeting rooms and an indoor and outdoor rooftop lounge and pool will be located. The hotel will also feature a restaurant and bar, a "Bodega" cafe and lounge, and an interior courtyard.

Ideal for leisure and business travelers, Arlo Washington D.C. is conveniently located four blocks from Washington, D.C.'s Union Station and less than a mile from the Walter E. Washington Convention Center. Situated in the city's bustling Judiciary Square neighborhood, the 445-room hotel is close to globally recognized landmarks such as The Capitol and the Supreme Court Building, fine dining options and upscale shopping.

This position will be responsible for assisting the General Manger in effectively providing assistance in the areas of recruitment & selection, performance management, succession planning, training, employee relations, employment retention, legislation, policies & procedures and health & safety

RESPONSIBILITES:

  • Uses judgment supported by human resource acumen and practical experience
  • Leads the delivery of human resource policies, practices and programs.
  • Assists in the recruitment and selection function for all hourly and some management positions.
  • Assists in the administration of the training and development program - Cultural Training, Health and Safety Training all other related training programs
  • Works with General Manager and People Services team in any employee concerns; progressive discipline and general employs conduct.
  • Assisting in Management of Benefits and 401K Program
  • Assists the Health and Safety Program: in compliance with applicable Health & Safety legislation laws, First Aid and spearheads Safety Committee.
  • Assists in conducting regular wage/salary reviews and local surveys to ensure hotels are remaining competitive in the market.
  • Assists managers in facilitation with specific training needs within their department.
  • Assists Leadership team and/or Director of People Services in maintaining an open door policy for all team members.
  • Establishes and maintains confidential employee files, maintains accuracy and integrity
  • With the Leadership Team champions the Employee Engagement Survey (ESS) process, interprets the results, and supports the development and implementation of action plans.
  • Brand Ambassador for Arlo Hotels and truly embodies and lives the Arlo Culture.
  • Employee Relations- Assists in executing Recognition Programs, Annual Employee Events, monthly employee appreciation events.
  • Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Requirements:
  • 5 years' or more experience in Human Resources in hotel or related industry
  • University/ College Bachelor's Degree
  • Diploma or Certificate in Human Resources Management
  • Service focused, understands the principles and processes required for providing exceptional, personal service in a timely manner
  • Working knowledge of all human resources disciplines (benefits, compensation, training, recruitment, performance management, employee relations).
  • Knowledge of and practical experience with relevant state/federal employment standards.
  • Proven ability to build strong working relationships, internal and external to the organization
  • Excellent communication and organizational skills.

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