Account Support Specialist

3 weeks ago

Mattoon, United States Justrite Safety Group Full time
Justrite Safety Groupis a growing family of industrial safety companies. Together we protect workers, workplaces and the environment with a comprehensive range of industrial safety solutions. All Justrite Safety Group portfolio companies are united by deep safety knowledge, long experience, and a commitment to protecting people, property, and the planet.

Summary:

Justrite Safety Group is looking for an Account Support Specialist to join their operations at the Mattoon, IL or Wellsburg, WV facility. The position reports to the Account Support Specialist Supervisor. The purpose of this position is to serve as the key contact for both external and internal customers regarding all product lines. As well as a key contact for our external sales team. Problem solving, decision making, and communication skills are required to maximize the focus on customer relationship management, also working well in a team environment. The ability to review and recommend improvements and enhancements within Customer Service. This position is also responsible for generating new sales opportunities through analysis of distribution and penetration of various channels working the respective Sales Reps. The position also requires review of current markets, analyze competitor share, and recommend opportunities to bundle Justrite and work with Sales Reps to gain market share.

RESPONSIBILITIES:

  • Primary point of contact for assigned distributor accounts; inclusive of:
    • Triage incoming communications and delegate tocorrect ownership people by topic:
    • Sample and literature requests, Special pricerequests, Custom quotation requests, Field salesspecial requests, information on deployedprograms, etc.
  • Workflow owned for named set of distributors inclusive of:
    • Own Scorecard performance for Justrite, Eagle,Checkers andNotrax
    • Consolidate internal reporting of scorecardperformance, problem solving and score cardactions
    • Bring operations team together for and own theoutcomes of problem-solving efforts against scorecard.
    • Perform consistent inventory analysis to ensurehigh service level by SKU
    • Generate, socialize and maintain open orderreports and drive outbound communicationsneeded on any LT changes.
    • Own forecasting inputs from account to operationsfor changes to future forecasts.
  • Review distributor website and maintain any data portals inclusive of:
    • Review website content for accurate andstrategically aligned content byskuto ensure bothaccuracy of information as well as competitivecomparison of lead times, pricing and technicalcontent.
    • Maintain any data portals for distributorinformation exchange, and ensure accurateinformation flow bi-directionally as needed.


REQUIREMENTS:
•Ability to work in a team environment; assertive, persuasive and diplomatic
•Ability to prioritize and organize a demanding workload in a fast-paced environment
•Must have initiative and ability to achieve objectives with minimal direction
•Decision-making and problem-solving skills
•Professional telephone etiquette (soft skills)/excellent communication skills
•Computer skills within a Windows environment, MS Office, Excel and MAPICS
•Ability to analyze information and develop recommendations to present to management
•College degree in business area preferred
•2-3 years in a fast paced customer service environment

BENEFITS:

We offer excellent comprehensive benefits that include:
  • Medical, Dental & Vision benefits
  • Health Care Savings Accounts and Flexible Spending Accounts
  • Paid time off including vacation & personal time
  • 401K - with company match. Both pretax and Roth options available
  • Company paid Short Term Disability
  • Company paid Long Term Disability
  • Company paid Employee Assistance Program
  • Employee Wellness Program


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Staff Accountant

    5 days ago

    Mattoon, United States Hire Resolve Full time

    Job DescriptionJob DescriptionHire Resolve is a premier recruitment agency specializing in placing professionals in various industries. We are currently seeking a talented Staff Accountant to join our esteemed client's accounting team.ResponsibilitiesPerform general accounting duties including accounts payable/receivable, bank reconciliations, and...

  • Staff Accountant

    3 weeks ago

    Mattoon, United States Hire Resolve Full time

    Job DescriptionJob DescriptionHire Resolve is a premier recruitment agency specializing in placing professionals in various industries. We are currently seeking a talented Staff Accountant to join our esteemed client's accounting team.ResponsibilitiesPerform general accounting duties including accounts payable/receivable, bank reconciliations, and...

  • Inventory Control Specialist

    1 week ago

    Mattoon, United States Justrite Safety Group Full time

    Justrite Safety Group is a growing family of industrial safety companies. Together we protect workers, workplaces, and the environment with a comprehensive range of industrial safety solutions. All Justrite Safety Group portfolio companies are united by deep safety knowledge, long experience, and a commitment to protecting people, property, and the planet....

  • Inventory Control Specialist

    1 week ago

    Mattoon, United States Justrite Mfg. Full time

    Description Justrite Safety Group is a growing family of industrial safety companies. Together we protect workers, workplaces, and the environment with a comprehensive range of industrial safety solutions. All Justrite Safety Group portfolio companies are united by deep safety knowledge, long experience, and a commitment to protecting people, property, and...

  • Inventory Control Specialist

    2 days ago

    Mattoon, United States Justrite Mfg. Full time

    Description Justrite Safety Group is a growing family of industrial safety companies. Together we protect workers, workplaces, and the environment with a comprehensive range of industrial safety solutions. All Justrite Safety Group portfolio companies are united by deep safety knowledge, long experience, and a commitment to protecting people, property, and...

  • Mortgage Loan Operations Specialist

    2 weeks ago

    Mattoon, United States First Mid-Illinois Bancshares Full time

    Responsibilities include, but are not limited to: Performs the scheduling, processing, review, preparation and delivery of documentation necessary for the origination of mortgage loans for the bank's portfolio which comply with bank guidelines. This would include but not be limited to construction loans and vacant lot loans. Prepares required documents...

  • NURSE SPECIALIST

    1 week ago

    Mattoon, IL 61938, USA, United States Sarah Bush Lincoln Full time

    Nurse SpecialistJob DescriptionNurse Specialist are responsible to prioritize/manage their time/resources as applicable to the needs of the outpatient and/or inpatient settings. They Coordinate communication between Physicians and Medical staff members, other outpatient and inpatient departments/staff, patient and family. They Gather clinical information,...

  • Quality Engineer

    1 week ago

    Mattoon, United States Justrite Safety Group Full time

    Justrite Safety Group is a growing family of industrial safety companies. Together we protect workers, workplaces and the environment with a comprehensive range of industrial safety solutions. All Justrite Safety Group portfolio companies are united by deep safety knowledge, long experience, and a commitment to protecting people, property, and the...

  • Quality Engineer

    3 weeks ago

    Mattoon, United States Justrite Full time

    Job Details Description Justrite Safety Group is a growing family of industrial safety companies. Together we protect workers, workplaces and the environment with a comprehensive range of industrial safety solutions. All Justrite Safety Group portfolio companies are united by deep safety knowledge, long experience, and a commitment to...

  • Quality Engineer

    4 days ago

    Mattoon, United States Justrite Mfg. Full time

    Description Justrite Safety Group is a growing family of industrial safety companies. Together we protect workers, workplaces and the environment with a comprehensive range of industrial safety solutions. All Justrite Safety Group portfolio companies are united by deep safety knowledge, long experience, and a commitment to protecting people, property, and...

  • Product Mgr Co-Products/Feed Ingr

    3 weeks ago

    Mattoon, United States CareerBuilder Full time

    Product Manager: Co-Products & Ethanol Location : Based in Decatur, IL Reports To GM - Commodities Role Purpose You will technically position our products for the compound feed, pet food and aqua feed industries, in order to maximi z e the return of these products. You will develop and implement successful marketing strategies, combining scientific and...

  • Pharmacy Technician-Safe Handling

    3 days ago

    Mattoon, United States Sarah Bush Lincoln Full time

    Pharmacy Technician-Safe Handling Job Description Pharmacy Technicians are responsible for assisting Pharmacists in all aspects of pharmaceutical care including processing and distribution of all drug and IV orders. Department: Pharmacy Starting Wage: $16.54, pay based on experience. Hours: Day shift, rotating every 3rd weekend. Responsibilities Answers the...

  • Buyer

    2 days ago

    Mattoon, United States Justrite Mfg. Full time

    Description Justrite Safety Group is a growing family of industrial safety companies. Together we protect workers, workplaces and the environment with a comprehensive range of industrial safety solutions. All Justrite Safety Group portfolio companies are united by deep safety knowledge, long experience, and a commitment to protecting people, property and...

  • Shipping Coordinator

    1 week ago

    Mattoon, United States Justrite Mfg. Full time

    Description Justrite Safety Group is a growing family of industrial safety companies. Together we protect workers, workplaces and the environment with a comprehensive range of industrial safety solutions. All Justrite Safety Group portfolio companies are united by deep safety knowledge, long experience, and a commitment to protecting people, property, and...

  • Multi-Unit Leader

    3 weeks ago

    Mattoon, Illinois, United States sonic, Sonic Full time

    THIS IS A FRANCHISE POSITIONSONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, you'll get great pay, flexible hours and a cool uniform. As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC...

  • Firearms Auditor

    3 weeks ago

    Mattoon, Illinois, United States Rural King Supply Full time

    Overview: About us   Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural...

  • Travel Nurse

    6 days ago

    Mattoon, IL, United States Nomad Health Full time

    Job DescriptionNomad Health seeks an experienced Medical-Surgical registered nurse for a travel assignment in IL.Take the next step in your healthcare career and join Nomad Health as a Medical-Surgical travel nurse. As a traveler with Nomad, you get access to industry-leading pay, outstanding benefits, and our knowledgeable Nomad Navigator support...

  • REGISTERED NURSE

    1 week ago

    Mattoon, IL 61938, USA, United States Sarah Bush Lincoln Full time

    Registered NurseJob DescriptionOperating Room Nurses are responsible for performing at a competent level nursing practice and according to the standards of practice for the area. Performs patient care and service through a multidisciplinary team approach. Functions to maintain an environment of caring and concern for patients and staff members according to...

  • REGISTERED NURSE

    1 week ago

    Mattoon, IL 61938, USA, United States Sarah Bush Lincoln Full time

    Registered Nurse - ICUJob DescriptionRegistered Nurses in the Critical Care Unit are responsible for planning, implementing, and evaluating individualized patient care delivery. These RN's provide clinical leadership to the patient care team for the assigned shift.Department: ICUHours: 7pm-7:30am, weekend and holiday rotationRequirement: Active RN in the...

  • RN (OR)

    1 week ago

    Mattoon, IL 61938, USA, United States Sarah Bush Lincoln Full time

    RN (OR)Job DescriptionOperating Room Nurses are responsible for performing at a competent level nursing practice and according to the standards of practice for the area. Performs patient care and service through a multidisciplinary team approach. Functions to maintain an environment of caring and concern for patients and staff members according to principles...