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Loan Operation Representative

3 months ago

Greenville, United States Global Technical Talent Full time

Loan Operation Representative (Hybrid) Contract Duration 6 monthsJob Responsibilities: Loan Operation Representative performs highly complex or non-routine administrative tasks exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations Tasks are performed independently with limited supervision and review; Tasks may include research, processing incoming mail, Customer service and contact, and external agency contact; Providing information and procedural knowledge for less experienced staff. Performs research on suspicious items and reports findings to appropriate resources to help prevent fraudulent activities. Makes entries in the general ledger related to paperwork and information processed. Approves and reviews general ledger entries and/or invoices for accuracy and completeness. Provides input and assistance to management in developing and maintaining a budget. Identifies, audits, investigates, and rectifies departmental discrepancies. Reviews work and provides information and procedural knowledge to less experienced staff. Provides the primary leadership of a unit or team within Loan Operations including input to performance management, coaching, and guidance to team members. Responds to the most complex inquiries and issues from Customers and internal units; Research information to provide responses and resolutions. Contact customers to explain items affecting their accounts. Loan Operation Representative follows up with branches and other units to resolve discrepancies and Customer issues.Must Haves: Some knowledge of Loan Operations policies and procedures as well as related agency regulations Proven attention to detail and the ability to prioritize workload to meet unit objectives. Proven computer literacy and proficiency in common PC applications Excellent interpersonal skills, as well as excellent written and verbal skills Must possess strong analytical and administrative abilities.Nice to Have: Proven ability to provide guidance to others, clarify complex policies and procedures, and facilitate knowledge-sharing in the work group is required.Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement FundAbout The Company: As a top 10 North American bank, our client aims to stand out from its peers by having a differentiated brand - anchored in a proven business model and rooted in a desire to give its customers, communities, and colleagues the confidence to thrive in a changing world. Our client engages in providing financial products and services. They offer various financial products and services, telephone, Internet, and mobile banking services, retail and commercial banking services, and wealth management services. The Wholesale Banking segment provides capital markets, investment banking, corporate banking products, and investment needs to companies, governments, and institutions in financial markets. #gtttf #LI-Hybrid #gttjobs 24-10302