Member Service Representative

4 weeks ago

Birmingham, United States Alabama Credit Union Full time

** Member Service Representative**

**Job Category****:** Operations/Service **Requisition Number****:** MEMBE001841 Showing 1 location **Job Details**

**Description**

At Alabama Credit Union, our employees feel good about their careers. We create an environment rich in learning and advancement opportunities, community support activities, and chances to provide input on company initiatives.

This position exists to serve our members at the Hoover Branch in Hoover, Alabama. This is a front-line position, and the Member Service Representative will be responsible for providing members with an outstanding service experience within the framework of the Alabama Credit Union Shared Values.

Duties include opening accounts, helping our members with their basic financial transactions (such as conducting deposits and withdrawals, posting credit card payments and balance transfers, receiving debit card and check orders, etc), and providing information about products and services to members in order to serve their financial needs. In return, those who hold this role get to work at one of the best places in the world.

If you cannot talk to strangers about Alabama Credit Union products or services that they might utilize, if you cant work in a fast-paced environment with multiple priorities, or if you dont do well with attention to detail jobs, **this may not be the job for you**.

However, if you want the opportunity to provide great service and hone your salesmanship, and thrive on helping people in your workplace and community, **it may be the perfect opportunity to feel good about your career**

Minimum qualifications include a high school diploma or equivalent, good computer skills (including the ability to use Microsoft Office products and web-based applications), the ability to follow lengthy procedures for account opening, the ability to describe and sell products and services to members, the ability to change focus efficiently in a fast-paced environment, and above all, a desire to help others in your community. Other preferred qualifications are at least six months of experience in a teller or member service role in a credit union or bank environment. Bilingual (Spanish) is a plus.

**To apply for the Member Service Representative position:**

**Interested candidates may apply online no later than December 23****, 2021 at the Alabama Credit Union Careers page:** .

**Qualifications**

**Skills**

**Required**

**Verbal Communication Skills** *Expert* **Computer Skills** *Expert* **Ten-Key Calculator** *Expert* **Preferred**

**Bilingual (Spanish)** *Expert* **Behaviors**

**Required**

**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

**Enthusiastic****:** Shows intense and eager enjoyment and interest

**Team Player****:** Works well as a member of a group

**:**

**Motivations**

**Required**

**Growth Opportunities****:** Inspired to perform well by the chance to take on more responsibility

**Preferred**

**Goal Completion****:** Inspired to perform well by the completion of tasks

**:**

**Education**

**Required**

High School or better.

**Experience**

**Licenses & Certifications**

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