Food Runner

3 months ago

Sunset Beach, United States Zealandia Holding Co. Full time
Job Details

Job Location
Sea Trail Golf - Sunset Beach, NC

Position Type
Part Time

Description

East Coast Golf Management, Inc. (ECG), is now hiring for part-time Food Runners at our Sea Trail Golf Resort managed location in Sunset Beach, NC

We offer membership of our travel club as a benefit to every employee after their first few months. This includes:
  • Access to deeply discounted stays at our sister hotels and resorts
  • Access to discounted stays at partner resorts and hotels
  • Discounts on other travel-related expenses like airfare, car rental and more.
Employees of ECG also enjoy the benefits of:
  • Complimentary employee meal during your shift (certain restrictions may apply).
  • 20% discount on F&B excluding alcohol, tobacco, and food specials.
  • Cost +10% off all Golf Shop merchandise excluding sale items.
  • Complimentary Golf
    • Booking window after 2pm the day before requested tee time
    • Must be approved by the Head Golf Professional
    • Up to three complimentary guests
Part-time employees can also look forward to a benefits package that includes access to Teledoc, Employee Assistance Program, and potential eligibility to enter into our 401(k) plan

POSITION SUMMARY

The Food Runner is a professional who is responsible for quickly and accurately delivering orders from the kitchen to customers at the restaurant. They help Servers maintain a clean environment for restaurant patrons throughout the dining experience.

ESSENTIAL FUNCTIONS

The Food Runner:
  • Obtain and maintain a working knowledge of all food menus.
  • Assure guests have everything they need on the tables after delivery of food.
  • Ensures guest has proper silverware, napkin, share plates when delivering food.
  • Keep the kitchen station clean and organized.
  • Utensils polished and stocked.
  • Assist all servers, bartenders, and managers with carrying plates.
  • Communicate effectively and courteously with guests, and co-workers.
  • Communicate food orders to chefs/cooks, paying attention to priorities and special requests (e.g., food allergies)
  • Perform calmly and effectively under stressful conditions.
  • Promote an atmosphere of teamwork by assisting co-workers.
  • Report to work in a complete required uniform.
  • Maintain a well-manicured appearance and persona that reflects the image of the restaurant.
  • Meet personal schedule requirements punctually.
  • Be courteous, friendly, and pleasant.
  • Stand and walk for an entire shift.
  • Safely transport items to and from kitchen on a slick uneven surface.
  • Lift and carry multiple plates from kitchen to dining room.
  • Safely move about in all areas of the restaurant.
Qualifications

POSITION QUALIFICATIONS/REQUIREMENTS

Education/Credentials

High School diploma or GED Preferred

Experience
  • Ability to lift and carry up to 30 lbs. via food or beverage trays or required equipment needed to perform specific job duties.
  • One year of food running or related experience in a full-service restaurant


ECGM's Core Competencies

Accountability: Ability to accept responsibility and account for his/her actions.

Adaptability: Ability to adapt to change in the workplace.

Customer oriented: Ability to take care of the customers' needs while following company procedures.

Enthusiastic: Ability to bring energy to the performance of a task.

Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.

Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.

Interpersonal: Ability to get along well with a variety of personalities and individuals.

Responsible: Ability to be held accountable or answerable for one's conduct.

Safety awareness: Ability to identify and correct conditions that affect employee safety.

Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills

Active listening: Ability to actively attend to, convey, and understand the comments and questions of others.

Autonomy: Ability to work independently with minimal supervision.

Oral Communication: Ability to communicate effectively with others using the spoken word.

Energy: Ability to work at a sustained pace and produce quality work.

Friendliness: Ability to exhibit a cheerful demeanor toward others.

Judgment: The ability to formulate a sound decision using the available information.

Organization: Possessing the trait of being organized or following a systematic method of performing a task.

Problem Solving: Ability to find a solution for or to deal proactively with work-related problems.
Reliability: The trait of being dependable and trustworthy.

Other Requirements
  • Must possess a valid driver's license.


PHYSICAL REQUIREMENTS

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Lift/Carry

Stand

C

Walk

C

Sit

O

Handling / Fingering

F

Reach Outward

F

Reach Above Shoulder

F

Climb

N

Crawl

N

Squat or Kneel

O

Bend

F

10 lbs. or less

F

11-20 lbs.

C

21-50 lbs.

O

51-100 lbs

O

Over 100 lbs

N

Push/Pull

12 lbs or less

O

13-25 lbs

O

26-40 lbs

O

41-100 lbs

O

WORK ENVIRONMENT

The Food Runners work in a restaurant and bar setting. During busy hours, they are under pressure to serve customers quickly and efficiently. They often work late evenings, weekends, and holidays.

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