Claims Service Manager
3 weeks ago
**Donegal Insurance Group**
**Claims Service Manager**
**Claims - Marietta, PA - Full Time**
**Company Overview**
**Donegal Insurance Group** is a regional property-casualty insurance company doing business in 24 states, headquartered in Marietta, PA, with 4 regional offices located in Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA.
Donegal offers a broad range of personal and commercial insurance products sold exclusively through our network of independent agents. We are committed to the independent agency system and proud of the company's heritage, which spans over 130 years. Donegal's strong financial foundation and successful operating strategies have earned the company a rating of 'A' (Excellent) by the A.M. Best Company, the nation's leading insurance rating organization.
**Job Summary**
Donegal Insurance Group has an opening for a **Claims Service Manager** to join our Marietta, Pennsylvania office. We are seeking a Claims Service Manager with 7 to 10 years of property and casualty claims experience with large accounts. The ideal candidate will possess strong communication skills with the ability to build relationships with insureds and agencies.
**Responsibilities and Duties**
* Manages accounts by participating in team sells, new account orientations, claim reviews, and assisting accounts with questions and concerns regarding claims handling
* Manages agencies by educating them on Donegal claims services and issue resolution
* Assists with creating a dedicated claims service team for large accounts by communicating service requirements and needs to claims management
* Communicates with Underwriting and Loss Control regarding issues that arise from claims activity
* Develops a claims information section on the Donegal website for policyholders
* Prepare detailed claim reports and present findings to large accounts
**Qualifications and Skills**
* Minimum of 7-10 years of P&C Claims experience with large accounts
* Bachelors Degree
* AIC, ARM, and/or CPCU designation(s) preferred
* Strong knowledge of Microsoft Excel
* Strong communication and interpersonal skills
* Excellent analytical and problem solving skills
* Attention to detail
* Ability to work independently with a focus on goal achievement
* Ability to travel on a regular basis, including overnight travel
**Benefits**
Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions. Learn more about our benefit offerings by visiting our
page.
**Additional Information**
Donegal Insurance Group participates in E-Verify in the following states: *Alabama, Arizona, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah*. If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below:
*
(English and Spanish)
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(English and Spanish)
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