See more Collapse

Mgr Branch I

2 months ago

Annapolis, United States Hertz Full time

Pay rate is $65,000.00 per year.

The Branch Manager I represent all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Branch Manager I is responsible to have in-depth knowledge of operations, management, logistics, technology and financial disciplines. The leader must have a proven track record for decisive actions backed by analytical thinking, goal-directed leadership and service-oriented performance. This leader will deliver results through leadership, direction, alignment and motivation.

  • Develop, monitor, modify and assure compliance with the annual business plan to ensure the profitability of the business unit
  • Direct and organize all reservations and pick-ups, develop relationships with existing vendors such as Lyft, Uber and Pep-boys
  • Develop and implement location strategies to maximize profitability and revenue management opportunities including revenue per unit, etc.
  • Handle or assist in the resolution of customer service issues
  • Ensure a high level of customer service is maintained at or above the area goals
  • Coach all staff and empower staff to engage in problem resolution and customer relations
  • Be active in attending/hosting outside sales meetings or events to promote the company and branch location
  • Continue to increase the market penetration of the branch and increase revenue
  • Develop, communicate, and monitor location and individual objectives and consumer knowledge of brands and services, ensuring that they are in line with overall corporate objectives
  • Actively participate in the training, coaching, and mentoring of all Branch staff
  • Complete performance reviews with all Branch staff discuss strengths and development opportunities
  • Hold weekly staff meetings to keep employees motivated and informed of business operations
  • Conduct Monthly Business Reviews with Branch staff to ensure KPI knowledge
  • Maintain an environment of positive employee relations
  • Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel.
  • Shift hours may vary depending upon business need.

Educational Background:

High school diploma or general equivalency diploma required. Associates Degree preferred.

Professional Experience:

Previous management experience in a fast-paced environment

Experience in car rental, hospitality, or tourism a plus

Result orientation with demonstrated history of success

Demonstrated ability to direct and motivate teams

Proficiency in Technology

Knowledge:

  • Financial and business acumen
  • Customer service resolution practices
  • Excellent communication techniques
  • Sales Management/Coaching ability
  • Labor & Employment laws
  • Operations Management
  • Project Management
  • Analysis and report modeling understanding

Skills:

  • Highly organized.
  • Ability to interface with multi-faceted, cross-functional teams
  • Expert knowledge of Microsoft office suite. Ability to handle complex analysis using Excel. Strong knowledge of PowerPoint.
  • Strong Time Management skills
  • Customer service aptitude - Ability to address and resolve customer service issues
  • Flexible and able to adapt to changes
  • Excellent oral and written communication skills
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

We have other current jobs related to this field that you can find below

  • Branch Manager

    4 weeks ago

    Annapolis, United States Educational Systems Federal Credit Union Full time

    Job DescriptionJob DescriptionJoin Our Dynamic TeamEducational Systems FCU has proudly served the education community for over 65 years. With over $1.2 billion in assets and 13 branches, the Credit Union serves 85,000 members in eight counties in Maryland. We are a fast-growing credit union who knows who we are, who we serve, and where we are going. Our core...

  • Service Manager

    3 weeks ago

    Annapolis, United States LEN THE PLUMBER HEATING & AIR Full time

    Job DescriptionJob DescriptionSERVICE MANAGER / SALES MANAGER - LEN THE PLUMBER / Baltimore BranchLen The Plumber is seeking a talented Manager to lead a team of Plumbing Techs in our very busy, high volume Baltimore Branch location!The ideal candidate will have 3-5 years of direct management experience with a proven record of mobilizing and driving a team...

  • administrator i

    4 weeks ago

    Annapolis, Maryland, United States State of Maryland - Maryland Department of Emergency Management - B Full time

    IntroductionThe Maryland Department of Emergency Management (MDEM) is looking for two diligent, detail-�oriented individuals who are excited about making Maryland a safer place to live and work by joining�our�team as a Hazard Mitigation Project Officer, supporting efforts to issue loans supporting hazard mitigation efforts in local communities, in...

  • Service Manager

    3 weeks ago

    Annapolis, United States LEN THE PLUMBER LLC Full time

    Job DescriptionJob DescriptionSERVICE MANAGER / SALES MANAGER - LEN THE PLUMBER / Baltimore BranchLen The Plumber is seeking a talented Manager to lead a team of Plumbing Techs in our very busy, high volume Baltimore Branch location!The ideal candidate will have 3-5 years of direct management experience with a proven record of mobilizing and driving a team...

  • Procurement Officer I

    4 weeks ago

    Annapolis, Maryland, United States State of Maryland - MDA Central Services Full time

    Introduction\r\rThe Maryland Department of Agriculture is a department under Maryland's Executive Branch.� Formed in 1972 by the Maryland General Assembly to address the agriculture needs for the State of Maryland. The Department oversees and serves as a regulatory body for animal health�and consumer services to include marketing and lab...

  • MLO Trainee-Path to Home Ownership

    4 weeks ago

    Annapolis, United States Capital Bank Full time

    Description About Us Capital Bank Home Loans, a division of Capital Bank N.A., is a premier nationwide mortgage lender. We deliver over $1BLN in new mortgage originations annually with a 50 state platform, in house underwriting and closing, and excellent pricing and products. We invested in digitizing our online mortgage application process to help expedite...

  • MLO Trainee-Path to Home Ownership

    3 weeks ago

    Annapolis, United States Capital Bank Full time

    Description About Us Capital Bank Home Loans, a division of Capital Bank N.A., is a premier nationwide mortgage lender. We deliver over $1BLN in new mortgage originations annually with a 50 state platform, in house underwriting and closing, and excellent pricing and products. We invested in digitizing our online mortgage application process to help expedite...

  • Sprinkler Design Manager

    2 days ago

    Annapolis, United States VORTO Full time

    Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.This position is responsible for providing leadership for the team of Sprinkler Designers across the S&S branch locations. The Sprinkler Design Manager is responsible for quality and timeliness of all design work...

  • Industrial Security Manager

    2 weeks ago

    Annapolis Junction, United States HII Full time

    **Date**:Jun 18, 2024 **Location**: Annapolis Junction, MD, Maryland, United States **Company**:HII's Mission Technologies division Requisition Number: 19438 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Security Clearance: Top Secret Level of Experience: Management **Meet HII’s Mission Technologies Division** **Come Join...

  • Industrial Security Manager

    2 weeks ago

    Annapolis Junction, United States HII Full time

    Requisition Number: 19438 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Security Clearance: Top Secret Level of Experience: Management **Meet HII's Mission Technologies Division** **Come Join HII! Where Hard Stuff is Done Right!** The Industrial Security Manager 1, position is a multi-faceted role and requires in-depth knowledge...

  • Attorney - Advisor (Clc Attorney)

    4 weeks ago

    Annapolis Junction, United States U.S. Department of Justice Full time

    Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Our highly-skilled, diverse, and innovative workforce creates a strong foundation of safety and security. Through the principles of humanity and normalcy, we develop good...

  • Safety Specialist

    4 weeks ago

    Annapolis Junction, United States Cummins-Wagner Co Inc Full time

    Job DescriptionJob DescriptionJoin our Team of Employee Owners!Why work for a company when you can own it?Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the industrial, process, heating, cooling markets, and the wastewater...

  • Policy Associate

    4 weeks ago

    Annapolis, Maryland, United States State of Maryland - Treasury Management Full time

    GRADE17\r LOCATION OF POSITION80 Calvert Street Annapolis MD 21401�\r Main Purpose of Job�\rOpportunity to Join the State Treasurer's Executive Team\r�\rThe Policy\rAssociate will serve as an asset to the State Treasurer by assisting the Deputy\rTreasurer for Public Policy in managing responsibilities related to legislation\rand policy.� With...

  • supv electronics engineer

    2 weeks ago

    Annapolis, Maryland, United States Defense Information Systems Agency Full time

    Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Supervision/Management Work Category at the Expert Work Level within...

  • Pest Control Technician

    4 weeks ago

    Annapolis Junction, United States EcoShield Pest Solutions Full time

    Overview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...

  • Transportation Security Specialist

    24 hours ago

    Annapolis Junction, United States Transportation Security Administration Full time

    Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and...