Seasonal Sales Associate

3 months ago

Gilroy, United States Le Creuset Full time

Seasonal employment is defined as 120 days of employment or less. There is potential for regular employment, based on business needs.

WHO YOU AREAs our seasonal sales associate, your primary role is to be to provide customer service excellence and to support our store team to achieve its sales and service goals. You model and maintain excellent customer service, effective communication, teamwork, product knowledge and appropriate selling techniques. You are motivated, efficient, and flexible in an environment with changing priorities. You come to work every day with a smile on your face, a can-do attitude, and a commitment to creating joyful brand experiences for our customers.

WHO WE AREMore than just cookware, Le Creuset has been a colorful companion to meals and memories around the world since 1925. Respect for tradition and authenticity have been Le Creuset's guiding principal for nearly 100 years - our passion for superior artisanal quality, exceptional design, and European craftsmanship have remained constant.

YOUR DAY-TO-DAY

Meet company sales, service and KPI goals to support

  • Consistently use the Recipe for Successful Selling approach while interacting with customers, in addition to promoting in-store promotions, contests and incentives.
  • Utilize Friedman performance tools to enhance selling behaviors, including cross selling, suggestive selling, add-ons, set selling, etc.
  • Leverage reporting tools to track and maintain individual results.
Deliver a joyful customer experience to support Brand standards
  • Add customers to Personal Trade.
  • Utilize and demonstrate product knowledge to customers.
  • Respond to customer inquiries in a professional and timely manner.
Execute and maintain store standards to meet business needs
  • Maintain visual standards, store merchandising practices and inventory control activities.
  • Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the business
  • Adhere to operational and safety policies and procedures.
WHAT WE'RE LOOKING FOR
  • Prior retail sales experience, preferably in a specialty retail environment
  • Flexibility to work a non-traditional schedule, including days, night, weekend and holidays
  • Physical requirements include ability to be mobile on the salesfloor for extended periods of time; climb on ladders; lift and carry up to 25 pounds
  • High School Graduate or equivalent
  • Must be 18 years of age
EXTRA EXTRAS
  • Authentic passion around cooking, baking and entertaining
THE PERKS
  • Monthly bonus opportunity based on store goal achievement
  • Generous Employee Discount
  • Product Perks

The above information represents typical elements and criteria considered necessary to perform this role successfully. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities and qualifications required of employees assigned to this role. Other job-related duties may be assigned by the supervisor.

WHY JOIN USOur mission is simple - to inspire and empower people everywhere to make joy through cooking. Our recipe is equal parts passion, hard work and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our associates to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration. You are part of something bigger...from your first day to every moment thereafter, you're going to love what you do

FLSA STATUSNon-Exempt

EEO STATEMENT Le Creuset is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and associates without regard race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment decisions are based on qualifications, merit, and business need. Le Creuset seeks to recruit, develop, and retain the most talented people from a diverse candidate pool that represents a variety of backgrounds, perspectives, and skills.

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