IT Field Technician

2 weeks ago


St Louis, United States Bear Techs, LLC Full time

BEARtechs is seeking computer hardware and low voltage cabling techs to service businesses in the Saint Louis area.

We are seeking a highly motivated and skilled IT Field Technician to join our team. The ideal candidate will have a strong background in information technology, with a focus on troubleshooting and resolving technical issues in a field setting.

Responsibilities:
- Provide on-site technical support to end users, including troubleshooting hardware and software issues, installing and configuring new equipment, and performing system upgrades.
- Respond to service requests in a timely manner and prioritize tasks based on urgency and impact to the business.
- Perform regular maintenance and updates on computer systems, networks, and software applications.
- Document all work performed and maintain accurate records of hardware and software inventory.
- Collaborate with other IT team members to troubleshoot complex technical problems and implement solutions.
- Communicate effectively with end users to provide guidance and training on technology usage and best practices.

Requirements:
- Bachelor's degree in computer science, information technology, or a related field.
- Previous experience working as an IT Field Technician or in a similar technical support role.
- Strong knowledge of computer hardware, software, and networking systems.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and prioritize tasks effectively.
- Strong communication and customer service skills.

If you are a proactive and detail-oriented IT professional looking to take the next step in your career, we encourage you to apply for this exciting opportunity.



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