Cashier

3 days ago


Omaha, United States Paradise Bakery and Caf Full time
Description:
Reports To: Front of House Manager / General Manager

RESPONSIBILITIES:
  • Customer Service: Greet guests as they enter the restaurant, providing a warm and welcoming atmosphere. Assist customers with their orders, assist with payments, answer questions about the menu, and ensure a positive guest experience.
  • Transaction Processing: Accurately process customer transactions using the point-of-sale (POS) system. Handle cash, credit, and debit card payments, ensuring all transactions are completed efficiently and correctly.
  • Order Management: Coordinate with kitchen staff to ensure orders are communicated accurately and delivered promptly. Provide customers with order status updates and assist with any special requests.
  • Product Knowledge: Maintain an in-depth knowledge of the menu, including ingredients, dietary restrictions, and promotions.
  • Cash Handling: Manage the cash drawer, follow all cash handling procedures and report any discrepancies to the manager.
  • Cleanliness and Maintenance: Keep the cashier station clean, organized, and stocked with necessary supplies. Ensure that all guest-facing areas are tidy and presentable.
  • Support to Other Areas: Assist with other front-of-house duties as needed, including seating guests, running food, and bussing tables during busy periods.
  • Health and Safety Compliance: Follow all health, safety, and sanitation guidelines, including proper food handling and hygiene practices. Adhere to all company policies regarding safety and cleanliness.
  • Company Policies: Adhere to all company guidelines and policies as outlined in the employee handbook, including health standards, conduct, and safety procedures.
OTHER DUTIES AND RESPONSIBILITIES:
  • Maintain superior attendance and punctuality, ensuring you are ready to assist customers and support the team.
  • Communicate effectively with the kitchen, management, and other staff members to ensure a smooth operation.
  • Handle any customer inquiries or complaints with professionalism and escalate issues to the manager as needed.
QUALIFICATIONS:
  • Physical Requirements: Ability to stand for extended periods, work in a fast-paced environment, and lift up to 20 lbs.
  • Work Environment: Busy restaurant environment with moderate noise levels and varying guest traffic.
  • Skills: Strong customer service skills, attention to detail, and the ability to handle transactions accurately and efficiently.
  • Experience: Previous experience as a cashier or in a customer service role is preferred but not required. Basic math skills and familiarity with POS systems are a plus.
BENEFITS:
  • Competitive hourly pay
  • Employee discounts
  • Flexible scheduling

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