Event Services Coordinator

3 weeks ago

Mackinac Island, United States Grand Hotel Full time

Property Description:

Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island

Overview:

This is a seasonal position from April - early November with housing available on Mackinac Island. Must be authorized to work in the US without sponsorship.

Housing and Meal Plan Available at $17/day

The Event Services Coordinator acts as a liaison between the customer, Event Services Managers, and all hotel staff to provide direction and supervision during execution of meeting and banquet functions for events. Will be available to customers and hotel staff during the event to solve problems, provide leadership, direction, and suggest alternatives to previous arrangements. Will directly serve group and catering customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes. Will work with vendors along with the Event Services Manager for smooth transition to on island operations and event execution. Will assist with invoicing, deposit collection, some detailing and checking over final invoices along with onsite Banquet implementation and client relations.

Qualifications:
  • Some college is preferred
  • 1 year of food and beverage event experience is preferred.
  • Developed business communication skills, both written and verbal.
  • Understanding/knowledge of Microsoft office.
  • Confident and professional appearance.
  • Proactive approach, assertive and fast paced, driven to succeed.
  • Execute and support Hotel Customer Service Standards and Hotels Brand Standards.
  • Work well under pressure.
  • Time management skills. Being able to work on multiple projects with desired outcome for each.
  • Ability to communicate effectively with the public and other employees.
  • Experience with major Hospitality Sales CRM system, i.e. Delphi, Daylight and/or brand CRM such as Marriott CI/TY or Starwood ISAC is preferred.


Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the companys heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the companys heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Three Tiers of Medical Coverage *
  • Dental & Vision Coverage *
  • 24/7 Teledoc service *
  • Free Maintenance Medications *
  • Paid Time Off (vacation, sick, bereavement, and holidays). *
  • Tuition Reimbursement *
  • Pet Insurance
  • Hotel Discounts
  • 401K Match
  • 25% discount on food and non-alcoholic beverage purchases at all Grand Hotel and Bicycle Street Inn restaurants.
  • 20% discount at Grand Hotel retail locations
  • 20% discount on Golf, no fee for cart rental
  • 20% discount on Miniature Golf at Woodlands Activity Center
  • 20% discount on products and services at Astors Spa
  • 25% discount on catering/events (discount applies to food only), no room rental

*(Full Time/Year-Round Time Team Members Only)

Working at Davidson is like nowhere else. Its less of a job, more of a calling. Its part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

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