Customer Service Representative

3 months ago

Portland, United States Portland Seed Fund Full time

**Customer Service Representative** at **TrovaTrip** TrovaTrip is a trip management platform dedicated to making travel safer and more accessible to all. Our mission is to enhance lives via meaningful connections, learning, and exploration. Our team of travel enthusiasts lives out our mission daily.

Our determination is to make TrovaTrip one of the best places to work by building trust, respecting personal boundaries, valuing work-life balance, promoting diversity, and inclusiveness. While instilling a true sense of ownership and belonging among every employee that will transcend to delighting customers to creating true market value. We believe in an environment where creativity, curiosity, and continuous improvement are encouraged and nurtured.

If you are looking to develop your career and thrive off a fast-paced, collaborative culture where you can make an impact, you may be a fit for this position within the TrovaTrip Trip Experience Team.

About this position:

Our customer service rep is the main point of contact for our travelers and prospective travelers. They work to resolve their issues and answer their queries in a timely manner. Customer Service Reps display an acute attention to detail, have an analytical mind, keep calm under pressure, and are passionate about travel and customer satisfaction.

Essential Functions:

* Provide support over the phone and email to address customer questions and secure potential trip bookings.

* Actively listen to customers to confirm and clarify information and diffuse potential escalations.

* Focus on efficiency and speed while ensuring that customer satisfaction remains the top priority.

* Effectively utilize internal tools to navigate customer queries and solve issues.

* Continuously engage in training and other learning opportunities to expand knowledge of the company, product and role.

* Adhere to all company policies and procedures.

Qualifications:

* 2-4 years in Customer Service roles

* A passion for travel & learning

* A love for the details

* Process-oriented

* Comfortable multi-tasking in a fast-paced environment

* Solutions-orientated

* Great organizational skills - there are a lot of moving pieces in this role.

* Integrity and a commitment to excellence - these trips are once-in-a-lifetime for our travelers, so it is essential they are designed and operated as such.

* An open mind - you will be dealing with people from all over the world and from all walks of life.

Some of our TrovaTrip Perks include:

* Generous Paid Time Off

* Volunteer Paid Time Off

* Trip perk credit vouchers for use on any TrovaTrip anywhere in the world with additional PTO

* Up to 12 weeks paid parental leave for birthing parent

* Up to 4 weeks paid parental leave for non-birthing parent

* Medical, Dental, and Vision Insurance

* 401k program with a match

* Great office location on the waterfront in the Pearl District, Portland, OR

* Flex Work Environment

TrovaTrip is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sexual orientation, gender identity, or religion. TrovaTrip considers equal opportunity, diversity, and inclusion to be fundamental to the mission of the company. TrovaTrip benefits include health care, vision, dental, trip perks, paid time off, and retirement savings.

  • Customer Service Representative

    2 months ago

    Portland, United States Providence Health & Service Full time

    Senior Customer Service Representative- HME Access- Portland, Oregon Schedule: Full Time, Day Shift, M-F (8:00 am to 5:00 pm) The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access Serv Customer Service Representative, Customer Service, Medical Equipment, Representative, Retail, Healthcare

  • Customer Service Representative

    1 month ago

    Portland, United States Arrow Sanitary Service Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locations2011-OPF Main Ofc time typeFull time posted onPosted 5 Days Ago job requisition idR-45065 ****Job Title**** Customer Service Representative****Primary Location**** Portland, Oregon****Employee Type**** Employee****Job...

  • Associate Customer Service Representative

    3 weeks ago

    Portland, United States Providence Health & Service Full time

    Associate Customer Service Representative at Halsey Bldg-Home Service East Portland Schedule: Monday- Friday, 8:00 am- 5:00 pm Location: Onsite The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers Customer Service Representative, Customer Service, Associate, Medical Equipment, Representative, Retail,...

  • Associate Customer Service Representative

    1 month ago

    Portland, United States Providence Health & Service Full time

    Associate Customer Service Representative Access at Providence Home Services Oregon Schedule: M-F, 8:30 am 5:00 pm or 9:00 am - 5:30 pm with occasional Saturday Job description: The Home Medical Equipment Care Specialist I provides first line com Customer Service Representative, Customer Service, Associate, Medical Equipment, Representative, Retail,...

  • Associate Customer Service Representative

    2 weeks ago

    Portland, United States Providence Service Full time

    Description Associate Customer Service Representative at Halsey Bldg-Home Service East Portland Schedule: M-F, 8:30 am - 5:00 pm Job description: The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate...

  • Inbound Call Center Customer Service Representative

    1 month ago

    Portland, United States Arrow Sanitary Service Full time

    Inbound Call Center Customer Service Representative page is loaded **Inbound Call Center Customer Service Representative** **Inbound Call Center Customer Service Representative** locations2011-OPF Main Ofc time typeFull time posted onPosted 19 Days Ago job requisition idR-39543 ****Job Title**** Inbound Call Center Customer Service Representative****Primary...

  • Customer Service Representative

    3 weeks ago

    Portland, United States Upsih Enterprises Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Upsih Enterprises. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    3 weeks ago

    Portland, United States Upsih Enterprises Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Upsih Enterprises. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    3 weeks ago

    Portland, United States Upsih Enterprises Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Upsih Enterprises. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    4 days ago

    Portland, United States Uspih Enterprises Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Upsih Enterprises. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Associate Customer Service Representative

    1 month ago

    Portland, United States Providence Health & Service Full time

    Description Associate Customer Service Representative at Halsey Bldg-Home Service East Portland Schedule: Monday- Friday, 8:00am- 5:00pm Location: Onsite The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment...

  • Customer Service Representative

    2 months ago

    Portland, United States TriMet Public Transportation Full time

    As a Customer Service Representative, you will perform customer contact work for TriMet within the responsibilities assigned to the Customer Service Department. This position requires being onsite four (4) days per week. Ensure a commitment to safety Customer Service, Customer Service Representative, Representative, Office Supervisor, Retail, Transportation,...

  • Customer Service Representative

    3 weeks ago

    Portland, United States Bob's Red Mill Natural Foods Full time

    The Customer Service Representative I is responsible for assisting customers with orders and invoicing, questions, and concerns via customer contact through phone calls, e-mail, faxes, and letters. Responsibilities Essential Job Functions:Responds to Customer Service, Customer Service Representative, Representative, Manufacturing, Retail, Skills

  • Customer Service Representative

    4 days ago

    Portland, United States Suburban Propane Gas Corporation Full time

    Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times - Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer informati Customer Service Representative, Customer Service, Representative, Retail, Propane

  • Customer Service Representative>

    2 months ago

    Portland, United States Lithia Motors Full time

    Lithia Motors - JobID: R70779 [Customer Service Representative] As a Customer Service Representative at Lithia Motors, you'll: Handle inbound and outbound calls from customers in a Call Center environment while delivering quality service; Monitor customer account details for non-payments, declined payments, delayed payments and other irregularities; Educate...

  • Representative - Customer Service>

    2 months ago

    Portland, United States Wesco Full time

    Wesco - 2345 NW 31st Ave [Customer Service Representative] As a Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the customer;...

  • Representative - Customer Service

    4 months ago

    Portland, United States WESCO International Full time

    As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates Customer Service, Representative, Customer, Manufacturing, Retail

  • Customer Service Representative

    3 months ago

    Portland, United States Albertsons Companies Full time

    A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting caree Customer Service Representative, Customer Service, Representative, Retail, Grocery

  • Customer Service Representative

    2 months ago

    Portland, United States Organically Grown Company, Inc. Full time

    ** Customer Service Rep** **Job Category****:** Sales **Requisition Number****:** CUSTO01014 Showing 1 location **Job Details** **Description** Organically Grown Company (OGC), the Northwests largest independent distributor of fresh, organic produce, is hiring a Customer Service Representative. OGC operates 24-7, and the Sales departments responsibility and...

  • Customer Service Representative

    3 months ago

    Portland, United States Navy Times Full time

    Customer Service Representative At a glance Location: US-OR-Portland Posted: 02/10/2022 Closing: 03/09/2022 Degree: Not Specified Type: Full-Time Experience: Not Specified Job description Ultimate Staffing is part of the Roth Staffing family of Companies, which is one of the largest, privately held staffing companies in the country, with locations across the...