Financial Counselor

Description

Why should you want to work for MGRMC? You want a positive work environment and a dedicated group of co-workers As one of the largest employers in Graham County, MGRMC has both the stability that comes with success and the values you can be proud to represent. MGRMC offers a stable career option in a rural area having opened our doors in 1973. Your journey with us began the moment you made the choice to seek a career with MGRMC. Whether you are just beginning your career or your career pathway that has spanned 30 years, MGRMC may offer you a rewarding career option.

As an employee of MGRMC, you also have responsibilities to the organization by demonstrating your commitment to MGRMC's Mission, Vision and Values. Additionally, you're expected to exhibit the values of MGRMC through the actions and behaviors you demonstrate to patients, their family members, your team and colleagues each day. You will find doing so is easy at an employer that takes care of you MGRMC offers competitive non rural wages based on years of experience, some of the best benefits in the area and a bright future Review the job summary below to see if this position fits you

Requirements

Position Summary

The Financial Counselor is responsible for representing the Revenue Cycle team by providing patients with a positive financial experience by helping patients navigate and understand insurance benefits and potential financial liability. Financial Counselor is the patient's point of contact for financial assistance questions. The Financial Counselor collects payments, sets up payment arrangements as appropriate, creates estimates, advises patients in person and over the phone on their insurance benefits and coverage, and in some cases, assesses patient referrals for appropriateness. The incumbent assists patients with eligibility for government programs, MGRMC's financial assistance program, and other options for managing high medical liabilities.

Independent judgment and decision making is required to address the full range of tasks and responsibilities. The position requires the ability to plan, schedule and organize numerous tasks that directly impact hospital and physician reimbursement.

Required Qualifications

• Must be at least 18 years of age.
• Proof of highest level of education completed but not less than high school education or equivalent.
• One (1) year experience in Health Care Revenue Cycle, insurance, or
• Ability to establish and maintain effective working relationships with all levels of MGRMC staff and support personnel required.
• Ability to effectively communicate in oral and written form.
• An understanding of computer systems, process design and data management.
• Must have a well-groomed, professional appearance.
• Must have the mental and physical ability to perform, with or without reasonable accommodation, the essential functions of the job.
• Ability to lift, carry, pull, & push 50 pounds.
• Language proficiency in English, with excellent written and verbal fluency.

Preferred Qualifications

• Two (2) years' experience in Healthcare Revenue Cycle (Admissions, Billing, Coding,)
• Experience using Meditech
• Experience using Waystar/Zirmed

Position Classification: Non-exempt

Compensation Range: $18.00 to $24.20

Benefits: Medical, Dental, Life Insurance, STD, LTD, Retirement, Paid Time Off

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