Ticket Seller|Part-time| Liacouras Center

3 weeks ago

Philadelphia, United States Oak View Group Full time

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:

The Ticket Seller is responsible for selling tickets to the general public, while providing general information to patrons. This is a part-time position that requires the availability to work flexible hours during events, evenings, weekends, and some week days.

This role will pay an hourly wage of $14.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

About the Venue:

The Liacouras Center is a 10,000-seat multi-purpose venue located on the campus of Temple University in Philadelphia, PA. The venue is a full-service sports and entertainment arena featuring Temple University Mens and Womens Basketball, along with a variety of concerts, family shows, meetings, banquets, and more The largest indoor public assembly venue north of City Hall in Philadelphia at 340,000 sq. ft., formerly known as the Apollo of Temple, The Liacouras Center was renamed and dedicated to former Temple University President, Peter J. Liacouras, on February 13, 2000.

Responsibilities:
  • Selling tickets to the general public
  • Assist patrons at the Box Office Will-Call window and resolve all issues/problems
  • Create exceptional experience for all guests through a safe, clean, and friendly environment
  • Answer questions regarding events, tickets and schedules
  • Reconcile money received
  • Balance monies at end of shift with supervisor
  • Assist with the restocking of Box Office supplies
  • Follow all operational policies and procedures for Box Office operations
  • All other duties as assigned by supervisors.


Qualifications:

REQUIRED QUALIFICATIONS

  • Demonstrated customer service skills with the aptitude to resolve conflicts
  • Effective communication skills, both written and oral.
  • Candidates must be computer literate and have experience with Office equipment: copier, computer/keyboard, telephone, fax and printers
  • Reliable transportation to and from work
  • High school diploma or a general education degree
  • Ability to work non-standard work hours with variable schedule, to include nights, weekends and holidays
  • Position requires the ability to stand for extended periods of time, stand, walk, reach with hands and arms, talk and hear, use hands to reach and handle tickets, money, receipts, and the ability to lift and/or move up to 25 pounds

DESIRED QUALIFICATIONS

  • 1-2 years prior experience cash handling and strong math aptitude


Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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