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Banquet Server

4 months ago

Blowing Rock, United States Meadowbrook Inn Full time

Banquet Server

We are seeking a detail-oriented and customer-focused Banquet Server to join our team. As a Banquet Server, you will be responsible for setting up and breaking down event spaces, serving guests during events, and ensuring overall guest satisfaction.

Duties/Responsibilities:

  • Assist with the complete setup and breakdown of the banquet area.
  • Provide the highest quality of service to guests throughout the event.
  • Maintain a high level of cleanliness and awareness of sanitary practices.
  • Anticipate guests' needs and exceed customer service expectations.
  • Maintain composure in a fast-paced environment.
  • Relay important information about orders, allergies and special requests to the appropriate person.
  • Respond urgently and appropriately to any concerns.
  • Present in professional appearance and mannerisms.
  • Actively participates in the set up of banquet rooms and service of food and beverage to guests.
  • Displays awareness and compliance with hotels security, safety, emergency and energy procedures.
  • Performs other duties as assigned.
Skills/Abilities:
  • Excellent interpersonal and customer service skills.
  • Ability to respond quickly and accurately to guest requests.
  • Excellent attention to detail.
  • Excellent teamwork skills.
  • Excellent written and verbal communication abilities.
  • Good analytical and problem solving skills.
  • The ability to provide an excellent level of customer service, even in stressful situations.
  • Willingness to work long hours, irregular shifts, and on weekends and holidays.
Education/Experience:
  • High school diploma or GED.
  • Restaurant or event experience preferred
Physical Requirements:
  • Able to stand and walk for prolonged periods
  • Able to climb ladders
  • Able to climb stairs
  • Able to walk hallways and perimeter of property
  • Able to twist, bend, reach and pull
  • Able to lift up to 50 pounds

Competitive Compensation and Benefits including health, dental and vision insurance along with 401(k) plan. We are an equal opportunity employer and a drug-free workplace. This is a position which will require work on weekends, nights and holidays.

EOE/AA. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

If you are a team player with a positive attitude and a passion for providing exceptional service, we want to hear from you. Join our team as an Event/Banquet Attendant and help us create unforgettable experiences for our guests.