Wellness Center District Manager
4 weeks ago
PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country. We are advocates for pet parents, be cause we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets. Why join the PetIQ Team? Great company culture Company is in growth mode, come be a part of our exciting growth Full time employee benefits include: Medical, Dental, Vision Flex Spending Account Company Paid Life Insurance 401(k) with Company Match Employee Assistance Program (EAP) 6 Paid Holidays, 2 Personal Days and PTO Short and Long Term Disability Insurance The Wellness Center District Manager oversees the operational, financial and customer services aspects of their assigned Wellness Centers. Lead effective operations through the Leadership Competencies. Assist in interviewing, on- boarding and training new Wellness Center Supervisors and staff. Direct, develop, train, review, recruit, hire, communicate and the performance of manage Wellness Center Supervisors in a multi-unit setting Oversight of operational issues to include administrative, accounting, facilities, and inventory of multiple wellness center locations Discuss progress, provide general direction and work with teams, providing insight and guidance Live our competencies and reinforce our brand promise with our partners, pet parents, medical staff and team members The Wellness Center District Manager oversees the operational, financial and customer services aspects of their assigned Wellness Centers. Lead effective operations through the Leadership Competencies. Assist in interviewing, on- boarding and training new Wellness Center Supervisors and staff. Direct, develop, train, review, recruit, hire, communicate and the performance of manage Wellness Center Supervisors in a multi-unit setting Oversight of operational issues to include administrative, accounting, facilities, and inventory of multiple wellness center locations Discuss progress, provide general direction and work with teams, providing insight and guidance Live our competencies and reinforce our brand promise with our partners, pet parents, medical staff and team members Manage employee retention by providing a positive working environment and addressing employee concerns/issues in a timely manner Communicate regularly with Regional Director / Senior Area Manager and corporate staff Establish and maintain partnership with District Medical Directors and Veterinarians in assigned wellness centers Facilitate communication to wellness centers, through regular in-person, phone and virtual correspondence Delegate appropriate responsibilities and duties to assigned staff as necessary to support the business. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and set clear expectations. Determine areas needing cost reduction and program improvement through continued collaboration with Regional Director/ Senior Area Manager Analyze sales results and trends to achieve increases and maximize results Formulate and implement center goals and strategies Communicate marketing initiatives to staff and ensure execution Establish, build and maintain relationships with partner staff and community outreach groups within the wellness center oversight Support and communicate the organizations policies and procedures, priorities, and professional standards Maintain flexibility to adhere to the needs of the business, requiring 50 to 75% travel Must enjoy and be comfortable working with pets of all sizes and temperaments, including handling and lifting animals as necessary Other duties as assigne d Minimal Qualifications : Industry relevant experience Minimum two years of experience in multi-unit management, or combination of experiences which would lend itself to broad exposure of operational functions Valid Drivers License required Safe driving record Clean MVR Ability to drive motor vehicles in various terrain and weather conditions Sit for prolonged periods of time Work for prolonged periods of time at a desk utilizing a computer Work for prolonged periods of time in the field, including 12-14 hours days on occasion Fast-paced, fluid work environment Lift up to 150 pounds assisted , up to 50 pounds unassisted Stand/walk/move about for prolonged periods of time while at a clinic Schedule includes weekends, with occasional overnight and holiday work Ability to travel up to 50 75% of time Education Requirements: High School Diploma or equivalent required Degree in Business Administration, Management or Operations preferred Preferred Qualifications: Knowledge of business and management principles Knowledge of principles and processes for providing customer service Basic Human Resources principles Basic accounting principles Degree in Business Administration, Management or Operations preferred Critical thinking skills Independent judgment and decision-making skills Detail oriented, ensuring accurate and reliable work product Strong verbal and written communication skills Strong ability to effectively work with cross-functional teams to direct and lead company initiatives and goals Able to work independently Strong organizational, problem-solving and analytical skills Ability to switch focus rapidly in a fast-paced environment Computer Skills (Microsoft Office, Time and Attendance/ HR Software, Scheduling Database, iPad) Physical Requirements: Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards Must be able to lift 150 pounds assisted and 50 pounds unassisted Closing: PetIQ is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration fo r employment without regard to race (including traits historically associated with race, including hair texture and protective hairstyles, such as afros, braids, locks, and twists), creed, caste, color, religion, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, national origin (including ancestry), genetics, physical or mental disability (including obesity, HIV, or hepatitis C status), age, marital status, or honorably discharged veteran or military status, or any other applicable characteristics protected by applicable federal, state, or local law.
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