Settlement Claims Specialist

3 weeks ago

New York, United States Labaton Keller Sucharow Llp Full time

Claim Specialist Job Description

FLSA Status: Non-Exempt

Reports to: ADR Case Manager

Summary: We are seeking a Claim Specialist with 1-2 years of experience. Comfortability with technology and platforms required.

JOB RESPONSIBILITIES

  • Format documents and communications for clients;
  • Liaise between third party vendor and Labaton Sucharow;
  • Review documents (release/document verification) for production to defense counsel for quality control;
  • Calendaring and entry of case info into database;
  • Perform intake and initial filtering of client inquiries;
  • Preparation of submissions involving large volumes of individual claims;
  • Run and analyze client data reports;
  • Organize documents and communications with clients;
  • Ensure that case documents accurately reflect a clients individual information;
  • Keep track of communications or developments relating to client cases and deadlines that may be applicable to individual clients;
  • Prepare and send client communications;
  • Communicate with clients telephonically, on occasion;
  • Work with attorneys to plan data gathering, and settlement update workflows;
  • Analyze and summarize client inquiries to identify trends and patterns requiring further action; and
  • Assist with the development of processes and technological systems for addressing large volumes of client interactions.

SKILLS/REQUIREMENTS

  • Proficient in the use of Microsoft Word and Excel;
  • Familiarity with Filesite preferred;
  • Familiarity with client management systems or databases preferred;
  • Strong technical skills and ability to quickly learn new litigation support software;
  • Strong written and oral communication skills and strong interpersonal skills;
  • Must possess great attention to detail;
  • Must possess analytical and critical thinking skills;
  • Strong organizational and time-management skills;
  • Ability to work independently while understanding the importance of teamwork;
  • Ability to manage workload consisting of multiple tasks; and
  • The work shift for this position is 9:30 am-5:30 pm, five days a week, but applicant must be willing and available to work overtime, both evening and weekends, when necessary.

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